Bank Deposited Check into Someone Else's Account

  • Posted by a hidden member.
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    Aug 28, 2010 3:35 PM GMT
    This is a warning for you guys to always check the receipt for your check deposits. Yesterday I deposited a check for $600 at my bank's drive-thru, and I always ask them to print out the balance on the receipt as well. The balance seemed a slight bit off from what I expected, but it was close. Then my eyes glanced over the 4 digits they show of the account number, and it was SOMEONE'S ELSES ACCOUNT!

    I immediately pointed it out to them, the woman said the check deposit slip somehow when scanned called up another account. Told her to get her manager over to oversea it done correctly.

    So, again, never trust anyone to do anything right. icon_wink.gif
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    Aug 28, 2010 3:38 PM GMT
    Wrestler, I think that's a scanner error, not a human one.

    "when scanned called up another account"
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    Aug 28, 2010 3:41 PM GMT
    meninlove said Wrestler, I think that's a scanner error, not a human one.

    "when scanned called up another account"


    It's a human error when the attendant doesn't compare the name on the account scanned up to the name on the check being deposited. She didn't do that.
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    Aug 28, 2010 3:45 PM GMT
    Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif
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    Aug 28, 2010 4:31 PM GMT
    meninlove said Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif


    ATM's don't scan deposit slips, you put items in an envelope. Try again ole man. icon_wink.gif
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    Aug 28, 2010 5:40 PM GMT
    Actually most bank ATM's don't take envelopes OR deposit slips. You simply put your checks and cash into them and they scan and deposit them. At least that's how Wells Fargo, BofA and Chase ATM's work.
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    Aug 28, 2010 7:57 PM GMT
    atomc789 saidActually most bank ATM's don't take envelopes OR deposit slips. You simply put your checks and cash into them and they scan and deposit them. At least that's how Wells Fargo, BofA and Chase ATM's work.


    Agree!
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    Aug 28, 2010 7:59 PM GMT
    Apparently, God really doesn't like you...at all.
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    Aug 28, 2010 8:01 PM GMT
    Caslon15000 saidApparently, God really doesn't like you...at all.


    LOL
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    Aug 28, 2010 8:11 PM GMT
    I worked at a bank and sadly that does happen occasionally. The magnetic ink on the deposit slips sometimes fades and the check reader pulls up a different account. Your teller should have checked the names and account numbers, but hell things happen. They have a separate department that would have caught it for you. They match all the names on the payees to the names on the accounts. So don't worry, they "almost" always catch it and credit your account for you. If not, as long as you have your receipt it's an easy fix. Just remember to always keep your receipts like your mama told you. I also always check my deposits with online banking when I make them to make sure they match.
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    Aug 28, 2010 8:39 PM GMT
    wrestlervic said
    meninlove said Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif


    ATM's don't scan deposit slips, you put items in an envelope. Try again ole man. icon_wink.gif


    lol, see posts above this one.


    kissies -Doug


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    Aug 28, 2010 8:40 PM GMT
    Bitch bitch bitch
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    Aug 28, 2010 8:48 PM GMT
    jp1221 saidI worked at a bank and sadly that does happen occasionally. The magnetic ink on the deposit slips sometimes fades and the check reader pulls up a different account. Your teller should have checked the names and account numbers, but hell things happen. They have a separate department that would have caught it for you. They match all the names on the payees to the names on the accounts. So don't worry, they "almost" always catch it and credit your account for you. If not, as long as you have your receipt it's an easy fix. Just remember to always keep your receipts like your mama told you. I also always check my deposits with online banking when I make them to make sure they match.


    Probably the best response. Odd that me flagging people to be aware of an error like this generated hate rather than "thanks for the tip, cause I rarely check my deposit receipts that closely."

    May all you bad people have checks deposited to someone else's account, namely mine. icon_wink.gif
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    Aug 28, 2010 8:58 PM GMT
    "Odd that me flagging people to be aware of an error like this generated hate"

    rofl, show us the hate with a quote.
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    Aug 28, 2010 9:00 PM GMT
    meninlove said "Odd that me flagging people to be aware of an error like this generated hate"

    rofl, show us the hate with a quote.


    "looks like god didn't like you...at all."

    "bitch. bitch. bitch."

    "Meninlove being a prick rather than appreciative."

    Oh wait, the last in not a quote, just a surprising observation.
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    Aug 28, 2010 9:06 PM GMT


    icon_rolleyes.gif

    I only made observations in consideration of mechanical error, and quite frankly there was no hate in it or prickishness..

    Did you want me to say 'stupid bitch she couldn't do it right, those stupid bank people thanks for warning me?' because that would be being a prick.

    tra la -Doug

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    Aug 28, 2010 9:40 PM GMT
    meninlove said

    icon_rolleyes.gif

    'stupid bitch she couldn't do it right, those stupid bank people thanks for warning me...'



    OMG, that's exactly what I wanted to hear from you. You just made my heart sing, sharing in my moment. Thanks! icon_wink.gif
  • ImUrSuprman05

    Posts: 79

    Aug 28, 2010 9:58 PM GMT
    wrestlervic said
    meninlove said Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif


    ATM's don't scan deposit slips, you put items in an envelope. Try again ole man. icon_wink.gif


    I think your the "ole man" - given that most ATMs arent doing the whole envelope thing anymore. Its all scanned nowadays.
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    Aug 28, 2010 10:00 PM GMT
    It's not hate so much as me pointing out you're being oversensitive. And now, especially oversensitive.

    Shit happens. People make mistakes. You're one of hundreds, if not thousands of customers that teller sees a week. Every person requires the same rote, mindless task, the same fake smile, the same fake concern when the tiniest thing happens to throw someone for a loop.

    I remember what it was like to work in customer service. I remember legions of bitchy, entitled people demanding perfection (for their presumably free checking accounts). I can tell you exactly what the teller was thinking at the time.

    Wrestlervic: "Bitch bitch bitch!"
    Teller: "I'll fix that right away for you, sir."
    Wrestlervic: "Bitchity bitch honk!"
    Teller's thoughts: "I made a mistake, I'm fixing it. Shut the hell up, you entitled asshole. Fucking middle-aged white men, thinking the world owes them something."
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    Aug 28, 2010 10:00 PM GMT
    ImUrSuprman05 said
    wrestlervic said
    meninlove said Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif


    ATM's don't scan deposit slips, you put items in an envelope. Try again ole man. icon_wink.gif


    I think your the "ole man" - given that most ATMs arent doing the whole envelope thing anymore. Its all scanned nowadays.


    what planet is this? I've never seen envelope free atms. AMAZING. Sounds green.

    When I was 14 my savings account magically had $90,000 in it. My mom wouldnt let me withdraw it though. It was back to normal the next day.

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    Aug 28, 2010 10:11 PM GMT
    sexyactionnick saidIt's not hate so much as me pointing out you're being oversensitive. And now, especially oversensitive.

    Shit happens. People make mistakes. You're one of hundreds, if not thousands of customers that teller sees a week. Every person requires the same rote, mindless task, the same fake smile, the same fake concern when the tiniest thing happens to throw someone for a loop.

    I remember what it was like to work in customer service. I remember legions of bitchy, entitled people demanding perfection (for their presumably free checking accounts). I can tell you exactly what the teller was thinking at the time.

    Wrestlervic: "Bitch bitch bitch!"
    Teller: "I'll fix that right away for you, sir."
    Wrestlervic: "Bitchity bitch honk!"
    Teller's thoughts: "I made a mistake, I'm fixing it. Shut the hell up, you entitled asshole. Fucking middle-aged white men, thinking the world owes them something."


    Wow, that's completely not what happened. Let me show what happened so you can feel pretty stupid about your post here.


    Teller: How are you today?
    Me: I'm doing fine, about you? Glad the heat has finally let up.
    Teller: I know
    Me: Could you please print out my balance as well?
    Teller: Sure

    Teller: (Sending back receipt) Sorry for the wait.
    Me: No problem

    Me, looking at receipt, seeing 4 numbers on the receipt that are not on my bank account.

    Me: It looks like you deposited the check into someone else's acccount. Here's the receipt slip.

    Teller: (looks confused. Picks up slip).
    Teller: I don't know why when I scan your slip this other account keeps coming up.
    (teller looks totally confused, like this never happened before)

    Me: Would you be able to get your manager over to help? It's important that the check goes into my account.

    (Manager comes over, helps confused teller, tells her to enter the number on the check rather than scan it.)

    Teller: I'm sorry about that, it scanned up as the other account. Here's your new receipt.

    Me: (I check receipt) OK, so it's in there for sure, yes?
    Teller: Yes
    Me: OK, thank you.

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    Aug 28, 2010 10:15 PM GMT
    I'll amend the last part of my post.

    Wrestlervic: *goes online* "bitch bitch bitch"
    Realjock: What the hell are you complaining about?
    Wrestlervic: "bitchity bitch honk!"
    Realjock: "What?"
    Wrestlervic: "Whats with all the hate? Why doesn't anyone appreciate me for being helpful and awesome? Honk!"
    sexyactionnick: "What an entitled asshole."
    Wrestlervic: "That's not what I said. You're mean and stupid!"
    sexyactionnick: *posts hilarious summary of the conversation*
    internet: "You're so cool Nick!"
    Wrestlervic: *sad honk*
  • Posted by a hidden member.
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    Aug 28, 2010 10:23 PM GMT
    sexyactionnick saidI'll amend the last part of my post.

    Wrestlervic: *goes online* "bitch bitch bitch"
    Realjock: What the hell are you complaining about?
    Wrestlervic: "bitchity bitch honk!"
    Realjock: "What?"
    Wrestlervic: "Whats with all the hate? Why doesn't anyone appreciate me for being helpful and awesome? Honk!"
    sexyactionnick: "What an entitled asshole."
    Wrestlervic: "That's not what I said. You're mean and stupid!"
    sexyactionnick: *posts hilarious summary of the conversation*
    internet: "You're so cool Nick!"
    Wrestlervic: *sad honk*


    Boy you keep amending to make yourself look good. But now I get it.

    You are probably one of those inept workers that blames customers for your mistakes because god knows you don't want to be called out on it. Because nick thinks he's perfect.

    LOL
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    Aug 28, 2010 10:31 PM GMT
    wrestlervic said
    meninlove said "Odd that me flagging people to be aware of an error like this generated hate"

    rofl, show us the hate with a quote.


    "looks like god didn't like you...at all."

    "bitch. bitch. bitch."

    "Meninlove being a prick rather than appreciative."

    Oh wait, the last in not a quote, just a surprising observation.

    I just meant that you seem to be having a lot of trouble lately. The last thing I remember your ad was thrown off of somewhere and we were all supposed to write someone or something. So I was just thinking that you have God awfully mad at you, it seems. Well, at least you didn't ask us all to write to the bank and complain.
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    Aug 28, 2010 10:32 PM GMT
    ImUrSuprman05 said
    wrestlervic said
    meninlove said Fair enough, but seeing as how the scanning was the initial problem, likely you have gotten the same results from that branch's ATM. icon_wink.gif


    ATM's don't scan deposit slips, you put items in an envelope. Try again ole man. icon_wink.gif


    I think your the "ole man" - given that most ATMs arent doing the whole envelope thing anymore. Its all scanned nowadays.



    Yeah, ATMs using envelopes is so last decade! icon_lol.gif

    That said, I've been on both ends of such errors and it's true that one has to be careful and look out for both human and computer-made mistakes.