moscowmikey saidIf it's a Blu-ray player, it may need to be updated... dunno if it is a blu-ray player! it's a 4 year old bose lifestyle system.
It's not a Blu-ray is it's a 4 year old Bose.
That's a nice system...well worth sending in for repair...which is what I think you're gonna have to do. If the dvd is built into the system, the pick-up assembly has prolly gone bad and you're gonna have to send it into service.
Google search Bose service in your area.
If by some miracle you have an add-on dvd...celebrate by throwing it in the trash and spending $40 to buy a new one, or beter yet a little more for a Blu-ray player (plays both....but try to get a 3d one).
There is no way it's worth $60 an hour to pay someone to look at it unless it's built in.
Disposable society...but it is what we chose.