Incredibly pissed off.

  • Posted by a hidden member.
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    Jan 17, 2011 4:21 AM GMT
    I just bought a pair of BEATS earbuds about a week ago. And just now, while on the treadmill, the sound started to go in, and out, in one of the earbuds. Hopping off the treadmill, I fiddled around, thinking maybe one of the ear pieces had come loose and was blocking the speaker in the earbud. That wasn't the case. With a grim look on my face, I fiddled with the base of the cord that is located where it and the plug come together. Gently pushing the cord in different directions, the audio came in, and then went out; the wiring had come loose within the plug.

    OH. HELL. NO.

    So, you can imagine, I'm royally pissed at this point. I paid a lot of money to get these headphones, and it has this type of reliability and quality? Since I didn't purchase the warranty plan (figured since I paid so much, they would be pretty reliable and good quality...WRONG), I had no choice but to throw away money. Literally.

    Let this be a lesson to me; do research before hand, prior to making a big purchase. Now, I'm humbly intent on buying a pair of cheap earbuds that get the job done.

    So question! What brand of headphones/earbuds do you guys recommend?
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    Jan 17, 2011 4:27 AM GMT
    It really does pay to do your research especially the part that says it's got a one year warranty so I do believe that ya know, you might be able to get a replacement since ya know you still have what? 358 days left of warranty period..
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    Jan 17, 2011 4:39 AM GMT
    Where did you purchase these earbuds?
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    Jan 17, 2011 4:43 AM GMT
    I recommend Canadian Airlines ear buds. Free (with a flight), and when they break, nothing lost. icon_wink.gif

    Seriously, sorry to hear that. I never purchase any additional warranty either, as it is a big money-making scam. However, I never buy anything top-of-the-line either. I have always fared well with Philips or Panasonic.
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    Jan 17, 2011 4:44 AM GMT
    @lilTanker: the warranty was optional upon purchase; I don't think the product already came with a warranty itself, which leads to answering unfounded7's question, lol.

    @unfounded7: I purchased them at Best Buy. When I was checking out, the clerk asked me if I wanted to purchase a warranty for them, and I told him no.
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    Jan 17, 2011 4:45 AM GMT
    TheGuyNextDoor saidIf you picked them up at Best Buy,, just take them back and they'll exchange them for you if they are within a year old..
    I have a pair of the Beats Studio Cans and you are right.. the build quality kinda sucks,,, (too much slick looking plastic) and the headband that holds the heavy cans cracked on me and make it kinda ghetto,, so I took them in and got a new pair from Best Buy without even having my receipt. They can look your credit card or account # up easily and see you bought them at their store. I used to hate BB's service,, but they have become much better over the years and stand behind their products more now.


    I HOPE THIS IS TRUE FOR ALL STORES, lol! Thank you; I'll try and take them back sometime this week, whenever I have the opportunity to do so.
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    Jan 17, 2011 4:46 AM GMT
    Tallguy87 said@lilTanker: the warranty was optional upon purchase; I don't think the product already came with a warranty itself, which leads to answering unfounded7's question, lol.

    All products within the united states comes with a minimum one year warranty as mandated by law.

    The same law is in Canada, Australia, Great Brittan, pretty much most of Europe (If not all) and so on and so forth and yada yada

    What Best Buy was trying to sell you is an optional addition to the warranty that extends how long it lasts and such and is warranted by best buy and not the manufacturer.

    As a side note, it's my understanding that stores like best buy wont actually cover you until your warranty runs out so if you extend it by another year best buy will deal with the supplier until that warranty runs out and then the products will be warranted by best buy for the extra year
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    Jan 17, 2011 4:48 AM GMT
    Tallguy87 said@unfounded7: I purchased them at Best Buy. When I was checking out, the clerk asked me if I wanted to purchase a warranty for them, and I told him no.


    Do you still have the receipt? Most stores will allow you to return faulty merchandise within 30 days of purchase. I would guess that a warranty is for whatever may happen after the 30 days.
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    Jan 17, 2011 4:48 AM GMT
    Tallguy87 saidI just bought a pair of BEATS earbuds about a week ago. And just now, while on the treadmill, the sound started to go in, and out, in one of the earbuds.

    ...[later in rant]...

    So question! What brand of headphones/earbuds do you guys recommend?


    These are the exact Sony headphones I use that I buy from Target for $10 that I take with me when workingout. They will fuck up the sound after a year but they're so cheap I don't care. Plus I always have an extra unopened pair stowed away in the car.

    so0010_080624_250.jpg
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    Jan 17, 2011 4:55 AM GMT
    unfounded7 said
    Tallguy87 said@unfounded7: I purchased them at Best Buy. When I was checking out, the clerk asked me if I wanted to purchase a warranty for them, and I told him no.


    Do you still have the receipt? Most stores will allow you to return faulty merchandise within 30 days of purchase. I would guess that a warranty is for whatever may happen after the 30 days.


    Unfortunately, no, I don't; I threw it away when I balanced my checking account. If anything, I'll just exchange them for a new pair, like the other guys have mentioned.
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    Jan 17, 2011 5:01 AM GMT
    Beats suck. It's all branding and hype. Sorry you had to learn the hard way.

    For the gym, buy some cheap ear buds that you don't care about. After all, they will eventually get messed up from being exposed to so much sweat/moisture and abuse. I have separate nicer ear buds that I use at home and work.

    I bought a pair of Sony EX35 "bumpin buds" for $25 at Best Buy. They sound great for the money. Only thing I don't like is they come in goofy colors. No plain black. I settled for the blue color.

    Skull Candy is super cheap. I think they're $10. So they're practically disposable if they get messed up at the gym. I've read that sound quality is so-so. But you're at the gym and working out, so I don't think you'll notice much.
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    Jan 19, 2011 5:12 AM GMT
    Sorry this happened to you. I almost always check out user reviews before I purchase something. Some of the sites I like are CNET, and ZDNET. I wanted to get the Beats headphones when I first saw them until I read that they break easily. I would try the suggestions the other RJers mentioned.
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    Jan 19, 2011 5:19 AM GMT
    I got a pair of HEARTBEATS last month, they're amazing and I love them!!! They do come with a warranty that I didn't have to buy, the conditions are very small print but upon further investigating it basically covers everything as long as I don't drown them in water...
  • needleninja

    Posts: 713

    Jan 19, 2011 5:22 AM GMT
    i found that dr dre headphones is like any other headphones, there is no difference, and i have a better pair of headphones from sony that costed about $20
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    Jan 19, 2011 2:28 PM GMT
    I spent $100+ on a pair of Etymotic earbuds, and they have no bass response at all. The $15 Sony's I bought at Walmart sound better.
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    Jan 19, 2011 2:48 PM GMT
    I use the Apple earbuds that came with my iPhones. I've had a 3GS and now a 4, so I have 2 sets. They also have an inline volume control, and a microphone, so I can take cell calls with them.

    I don't use them a great deal, but they continue to work. About sound quality I'm not sure, they sound OK to me, but then I'm half-deaf. Literally. I wish the software gave me a little more control over the frequencies, in the way that my hearing aids can be programmed, because there are some ranges where I can hear virtually nothing in 1 ear. (Causing some amusing speech recognition errors at times, since if I mishear someone, I usually imagine they've said something X-rated. You can tell where MY mind is! icon_redface.gif )

    Anyway, I consider earbuds basically disposable, especially those for the gym and other athletic activities. I wouldn't spend too much money on them. You want the best personal sound then get full headphones.
  • swimjohn

    Posts: 252

    Jan 19, 2011 3:00 PM GMT
    Yeah I bought myself a pair of $10 Walmart earphones and they're still kicking a year later.
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    Jan 19, 2011 3:14 PM GMT
    Sennheiser, all the way. Their lower priced ear canal buds offer unparalleled bang for your buck - I buy their CX300s for £15 a pair - they generally break once a year, but that that cost who cares?
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    Jan 19, 2011 3:16 PM GMT
    Art_Deco saidI use the Apple earbuds that came with my iPhones. I've had a 3GS and now a 4, so I have 2 sets. They also have an inline volume control, and a microphone, so I can take cell calls with them.

    I don't use them a great deal, but they continue to work. About sound quality I'm not sure, they sound OK to me, but then I'm half-deaf. Literally. I wish the software gave me a little more control over the frequencies, in the way that my hearing aids can be programmed, because there are some ranges where I can hear virtually nothing in 1 ear. (Causing some amusing speech recognition errors at times, since if I mishear someone, I usually imagine they've said something X-rated. You can tell where MY mind is! icon_redface.gif )

    Anyway, I consider earbuds basically disposable, especially those for the gym and other athletic activities. I wouldn't spend too much money on them. You want the best personal sound then get full headphones.


    If you have hearing problems then you definitely want to shy away from Apple earbuds - their low frequency reproduction is awful, meaning that if you want to hear any bass you have to crank up the volume - the increase in high frequencies can subsequently cause further damage to your ears.
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    Jan 19, 2011 3:35 PM GMT
    Tallguy87 saidWhat brand of headphones/earbuds do you guys recommend?
    Bose
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    Jan 19, 2011 3:36 PM GMT
    I've noticed that most ear buds typically last for six months. The worst I had were iPod ones.

    Sony makes some decent ones. I usually took the ones that wrap around the ear and don't dig into my ear canal...However the trade off is that your cartilage around the base of the ear begins to throb after a while icon_razz.gif
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    Jan 19, 2011 3:40 PM GMT
    Tallguy87 said
    unfounded7 said
    Tallguy87 said@unfounded7: I purchased them at Best Buy. When I was checking out, the clerk asked me if I wanted to purchase a warranty for them, and I told him no.


    Do you still have the receipt? Most stores will allow you to return faulty merchandise within 30 days of purchase. I would guess that a warranty is for whatever may happen after the 30 days.


    Unfortunately, no, I don't; I threw it away when I balanced my checking account. If anything, I'll just exchange them for a new pair, like the other guys have mentioned.


    I had to make a return on a dvd player at Best Buy once and when I got there discovered I left the receipt at home. They were able to look up the records from credit card I used.

    Also, don't get so "incredibly pissed off" about this. It's a pair of headphones. They'll let you return it. Save your anger for things that really matter.
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    Jan 20, 2011 12:13 AM GMT
    paulflexes said
    Tallguy87 saidWhat brand of headphones/earbuds do you guys recommend?
    Bose


    Larger Bose headphones are indeed amazing, but the in-ear Triports were awful when I used them (I went through three pairs as a result of warranty replacements before I gave up). If you're thinking of going down that route be sure to try before you buy.
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    Jan 20, 2011 12:17 AM GMT
    just bought these and there is nothing better

    BOSE
    QuietComfort® 15 Acoustic Noise Cancelling™ headphones

    http://www.bose.ca/controller?url=/shop_online/headphones/noise_cancelling_headphones/quietcomfort_15/index.jsp
  • barriehomeboy

    Posts: 2475

    Jan 20, 2011 12:19 AM GMT
    I just bought a Paderno food processor, brought it home and plugged it in, and it didn't work! What is this? The 1960"s? What happened to quality controls?