Need advice-being ripped off by gym-HELP

  • Posted by a hidden member.
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    Feb 01, 2011 9:25 PM GMT
    I am a loyal member of Gold's gym in my area. Short story, I signed for what I thought was ONE coaching session back in November as they added new equipment and I wanted to learn it. These rip offs take a total of 14 minutes, no joke--What they did not tell me was that this is a MONTHLY DRAFT! (I'm so pissed)... I called them every few days, spoke with the trainers and was blown off every time. Yesterday they gave me the # for their billing company of which I called and they said "sorry, can't help you". Now, I'm stuck taking coaching lessons that I do not need! I also can't really afford it. The amount is double the monthly gym fee. I am at a loss, I don't want to go back there anymore but I have no choice. I have been screwed. I take some responsibility for not reading the fine print, but I had no idea that this was the case. No idea. Any words of wisdom out there? Any ideas? Should I cancel my debit card? if I do that, my monthly gym fee will be challenged. If I give them a new cc they will start charging to that one. I have never felt so helpless. Any advise from you good friends will be appreciated. -So frustrated... Thx, Tony
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    Feb 01, 2011 9:54 PM GMT
    Cancel your card. That's what I had to do to stop Gold's from continuing to charge me.
    That's the greediest shithole of a gym I've ever experienced.
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    Feb 01, 2011 10:09 PM GMT
    Torch the place. Vigilante justice!
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    Feb 01, 2011 10:20 PM GMT
    You used a debit card? Tell your bank you did not authorize the charges.
  • tongun18

    Posts: 593

    Feb 01, 2011 10:34 PM GMT
    Andreas73 saidYou used a debit card? Tell your bank you did not authorize the charges.


    The bank can't actually do anything about that. I tried canceling a membership to LA fitness 3 different times and for some reason they would never process it and kept charging my debit card. When I called my bank they said there was nothing they could do to stop it except close the account. Finally the card expired so they were no longer able to access my account. They called me repeatedly to try and get me to give them my new card number though. Use a credit card, they can stop charges to that!
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    Feb 01, 2011 10:47 PM GMT
    Is Gold's billing you through Connexions? Cancelling your card may result in the fees going into collections. You need to write a letter to Gold's to cancel. It's in their fine print. You can simply say you are moving out of area and therefore request to cancel your membership.
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    Feb 01, 2011 11:53 PM GMT
    I would get the number of the GM and RM, if you don't have the results you want I'd go higher. At this point I would def cancel my CC and membership and write a letter to BBB.
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    Feb 02, 2011 3:50 AM GMT
    Lawyer up. Or take it to small claims court. But the burden is on you to prove that they weren't up front about what you were signing up for. Re-read the fine print and look for loopholes.