Nutty Online Purchases

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    Apr 07, 2011 12:08 AM GMT
    We got these original candlesticks down in Key West a few months ago, from a glass artist, and I told my partner they really needed black candles. Well, we couldn't find any here, so today he gets in a mood, and he's gotta order some RIGHT NOW, but he can't find any online, and gets all frustrated. Why today I can't tell you.

    So OK, I say, relax, I'll look, and instantly I find a bunch. So I placed an online order for a dozen black candles.

    And now I'm getting like a half dozen e-mails back from them. "Your order confirmation" "Your order will be shipped on" "Your order will arrive by UPS" "Thank you for your order" "Your order is currently being processed" and on, and on.

    My God, it's just a dozen candles! I've ordered things worth thousands online and didn't have all these e-mails. Just send me a dozen fucking candles, and don't bother me with the Twitter routine, OK? icon_razz.gif
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    Apr 07, 2011 12:23 AM GMT
    Just after Halloween this year, go to Michael's or Joann's and stock up on black candles. It's not a big selling color for candles and for many stores that is the only time of the year they sell them.


    One of the nuttiest online items I've seen is this 24 pack of Diet Coke at Amazon. Nutty because it cost $59.95. I can't believe that anyone has actually purchased it.

    http://www.amazon.com/Diet-Coca-Cola-20-Ounce-Containers/dp/B004I45VUI/ref=sr_1_3?ie=UTF8&qid=1302135276&sr=8-3
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    Apr 07, 2011 12:37 AM GMT
    mixtape saidJust after Halloween this year, go to Michael's or Joann's and stock up on black candles. It's not a big selling color for candles and for many stores that is the only time of the year they sell them.


    One of the nuttiest online items I've seen is this 24 pack of Diet Coke at Amazon. Nutty because it cost $59.95. I can't believe that anyone has actually purchased it.

    http://www.amazon.com/Diet-Coca-Cola-20-Ounce-Containers/dp/B004I45VUI/ref=sr_1_3?ie=UTF8&qid=1302135276&sr=8-3

    I went to those places here, and they didn't have black candles. Nor did Pottery Barn, another big outlet here. Why we went online.
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    Apr 07, 2011 12:58 AM GMT
    My dad joked that he wanted coprolite (fossilized feces) for his 70th birthday. So, I went online and got him gem quality coprolite cuff links and a chunk of coprolite that was unmistakably a turd. He loved it.
  • DCEric

    Posts: 3713

    Apr 07, 2011 1:48 AM GMT
    I will just leave this here.
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    Apr 07, 2011 2:18 AM GMT
    The thing is, you're really in the minority here. I've been collecting, trading, and selling vinyl records for years and buyers are just getting more and more impatient. I've sent records across the country saying it would be shipped on a friday and received emails on monday asking why their record hadn't been received yet. On tuesday, they filed a paypal claim saying the records hadn't arrived in a reasonable amount of time (three business days being an unreasonable amount of time to wait for a record to be shipped from Niagara Falls, Ontario to Oakland, California). So I think now a lot of sellers are going overboard to try and keep these fuckers at bay.
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    Apr 07, 2011 5:46 AM GMT
    It often depends on the "shopping cart" software. Many of those emails get generated automatically, unless you get into the site settings and turn them off. Some of them (e.g. credit card charge confirmation) can't be turned off, for security reasons.

    Even so, I get dozens of calls and emails every day. People double-checking on the emails. People checking delivery confirmation on line, then call to have me verbally confirm the email confirmation. Etc. Etc. Etc. Etc.

    And if they DON'T get at least three redundant confirmations, they get on "Yelp" or "Angie's List" or the like and write long fictional novels about how I've ripped them off.

    Some days, I don't do any actual work for customers, because I spend all day pacifying them. ... which is not necessarily my forte. *sigh* I need a cute personable assistant to keep the customers off my back and then maybe pacify me in the evenings.
  • Webster666

    Posts: 9217

    Apr 07, 2011 6:01 AM GMT
    I wouldn't complain about great customer service.
    It's certainly tough to find in a brick and mortar store.
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    Apr 07, 2011 8:02 PM GMT
    mindgarden saidAnd if they DON'T get at least three redundant confirmations, they get on "Yelp" or "Angie's List" or the like and write long fictional novels about how I've ripped them off.

    OK, well I suppose. I'm not like that, so I guess I don't understand those who are.

    At the same time, I bought my most recent iPhone online, and my current iMac (that i'm using right now), and our Sony 3D flat-screen home entertainment system, all online for home delivery, costing many thousands. And I didn't get half these annoying & useless e-mails for a dozen stinking candles worth twenty bucks!

    OK, calming down, end of rant. But I'm a big proponent of common sense & rationality, and you don't earn points with me when you overdo it, yah know?
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    Apr 08, 2011 2:57 AM GMT
    I will buy this someday. Just for the heck of it. icon_lol.gif

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