iPad: Buy the Warranty or not?

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    Jun 14, 2011 10:15 PM GMT
    Guys, I bought an iPad yesterday as a gift for the bf. I NEVER buy a warranty but when the salesguy suggested one that covered breakage....and knowing my bf is a klutz, I bought the $139 for one year warranty. The salesguy said that if a break happens BestBuy will replace it immediately from the store's stock.

    Today a friend told me that Apple offers the same warranty for FREE. True or Not? If so, I'll cancel.
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    Jun 14, 2011 11:07 PM GMT
    A tip I read was to search online for a similar warranty for common products... that the most are offered by independent finance companies via the store and you can save a lot cutting out the middle man.

    They are of questionable value but for us klutzs they may come in handy icon_lol.gif

    Also check your credit card benefits...I know your Amex will provide similar accidental damage cover for free
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    Jun 15, 2011 12:59 AM GMT
    Store warranties are just money spinners for the store and usually represent very poor value for money for the consumer. I tend to 'self-insure' everything (i.e. not buy insurance) , except to cover my house, my car and overseas travel.
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    Jun 15, 2011 1:05 AM GMT
    I would with anything electronic tbh.
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    Jun 15, 2011 1:10 AM GMT
    My experience generally is when I buy it, nothing happens. When I don't something does. No scientific basis, I know, just my luck.
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    Jun 15, 2011 1:24 AM GMT
    I read somewhere that NO to the extended warranty, but YES to AppleCare... But I don't know, as this is the first Apple product I have ever purchased (it's not even for myself), so I am completely unfamiliar with the religion that is Apple...
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    Jun 15, 2011 1:24 AM GMT
    Is it a warranty or insurance?

    A warranty covers the device if it stops working correctly and it's their fault. IPads have a one year warranty by default and Apple is very good about honoring them. Apple sells policies that extend the warranty to two years I think.

    Insurance covers the item if it stops working and it's your fault (like dropping it in the toilet or sitting on it).

    If you bought a warranty and were told that it works like insurance, I'd make sure you have that in writing. Otherwise, get your money back cause it's worthless. icon_rolleyes.gif
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    Jun 15, 2011 1:36 AM GMT
    mdstudio saidIs it a warranty or insurance?

    A warranty covers the device if it stops working correctly and it's their fault. IPads have a one year warranty by default and Apple is very good about honoring them. Apple sells policies that extend the warranty to two years I think.

    Insurance covers the item if it stops working and it's your fault (like dropping it in the toilet or sitting on it).

    If you bought a warranty and were told that it works like insurance, I'd make sure you have that in writing. Otherwise, get your money back cause it's worthless. icon_rolleyes.gif


    AHHHHH. That's the question I'll ask at BestBuy and I'll get it in writing. THANKS!
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    Jun 15, 2011 2:22 AM GMT
    Apple Care is just an extension of the 1 year manufactures warranty. I don't think it covers accidental damage. I had a friend who once worked at the Apple Store. He said you can get anything warrantied (even if it is expired) as long as you're a hot chick with big boobs.

    The one you bought from best buy most likely includes Accidental Damage. Most, if not all, manufactures warranties do not include this. Here are common scenarios, and it varies at different stores.

    Manufactures Warranty: From the manufacture that covers defective parts or poor craftsmanship within a year or two. (Example: You're screen goes bad, or your battery goes bad, etc.) Does not include abuse or accidental damage (don't drop it).

    Store extended Warranties: Just extends the manufactures warranty by a year or two. Same terms apply, but for a longer period of time. Handled though the store.

    Store Warranties with Accidental Damage: Includes the manufactures warranty, and covers accidental damage (you drop it, get it wet, break the screen, etc.)

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    Jun 15, 2011 2:30 AM GMT
    $139 seems somewhat high for one year of warranty. Was it a higher end model? I know Wal-Mart offers 1 year for $79 for the baseline model. You may also want to check and see what your credit cards have to offer. Sometimes they have built in buyer protection too. Regarding Apple Care, it extends the warranty from 1 year limited hardware to 2 years. Apple is pretty good about their warranty, but if it's a cracked screen or is obvious it took a fall forget about it. icon_smile.gif They won't budge.

    Either way, you bf is going to love the gift!


    Edit: SoloXCRacer had most of this covered. icon_smile.gif
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    Jun 15, 2011 2:40 AM GMT
    Do you think now the supply / manufacture chain in Asia is more shaky due to the disaster in Japan, there will potentially be more glitches in iPad2 now? Just tossing the idea out there. I had no doubt of Apple's products especially back then it was handled and assembled by Foxconn, but with the relocation of its factories, and in combination of the Japan disaster I am now more concerned with the quality of next generations of Apple products. icon_neutral.gif

    So maybe getting the warranty isn't a bad idea....
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    Jun 15, 2011 7:09 AM GMT
    It depends on what type of service contract you bought. If it was the Product Replacement Program (PRP) then you should be fine but if is the Performance Service Plan (PSP) it's just a warranty and you wasted your money.

    The PSP It's a rip off. It's not an extended warranty for the product but a co-existing warranty that runs along the 1-year factory warranty instead of being an Extended Warranty.

    Please read this thread:
    http://forums.ilounge.com/service-warranty-repair-q/48047-warning-best-buy-psp-warranty-change.html
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    Jun 15, 2011 9:55 AM GMT
    I got the extended PRP's with my 42" HD for 3 years. Literally 3 months before it expired, the mirrors started failing and white dots showed all over the screen. I got it replaced with a 46" LCD, and only had to pay for the extended PRP. Which I gladly paid for. Well worth the money.

    Generally the more expensive and portable the product, the better off you are with a PRP.

    Now with my iPhone I have it on my homeowners for $12 a YEAR!

    So check with your ins agent.

    Apple has the service plan for $79.