FUBAR

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    Apr 21, 2008 6:05 PM GMT
    I just made a mistake. Although it may not be the most loftiest of pursuits, currently I am hoping to move up in the world of retail. The full time job that I have is less than fulfilling, and my lil' part time job in retail is great. The store manager has spoken with me briefly about a possible management position. I intended to speak with the SM in further detail on Wednesday this week. Today, however, overloaded with thoughts of my full time job, I completely forgot about my shift retail place. I was a no call, no show at a place that I was hoping to move up in.

    Is this situation really f**ked up beyond all recognition?

    What should my next course of action be?

    Should I still approach the SM on wednesday?
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    Apr 21, 2008 6:46 PM GMT
    Absolutely, take responsibility for what happened, explain it, that is all you can do. If you just take full responsibility and don't blame anyone else, or anything else (alarm clock, etc.) you will see you can turn this around into something that demonstrates your ability to accept responsibility and face difficult circumstances.

    No matter what happens, let this be your moment to shine.

    Good luck,
    Terry
  • auryn

    Posts: 2061

    Apr 21, 2008 6:52 PM GMT
    Get off of the internet and call or go and talk to him or her personally so you can explain what happened. As long as this hasn't been an on-going occurance, you should be fine. Store Managers understand that things happen, but if you try to let it slide, you'll do your career a lot more damage.
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    Apr 21, 2008 6:58 PM GMT
    As a former retail manager I will give you a few sage words of advice. Overall, retail can bring in a lot of flakey behaviour. What you need to do, is show that you messed up, but are responsible, accountable and vested in the best interests of your store.

    1. Call and explain asap (like right now). Generally, people are more worried about no call no shows than mad. What causes trouble is when you atart to bring lame excuses to the table. Just be honest and emphatic that it was an odd occurance that will never happen again.

    2. make sure it is known that you see a career with this company moving forward and that you want to move past this episode. it might be a great opportunity to get involved in some higher level funtion or training at your store.

    3. Don't make a big deal of it unless everyone else does. As long as sifts are covered and nothing huge happens as a result of your absence it will be forgotten in the short term.

    4. Be early from now on and offer to come in when you can. A big part of being accountable is showing that you learn from your mistakes in obvious ways.
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    Apr 21, 2008 7:01 PM GMT
    I've already called to appologize to the manager on duty. Unfortunately I'm at my full time job, thus unable to make futher amends to the situation at this time. Thanks for the support Ursa, Auryn and DJ.

    I take full responsability for what happened. The manager already knows my thoughts on excuses, "They are like rear ends, everyone has them, some are just bigger than others."
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    Apr 21, 2008 7:50 PM GMT
    lattetzar said "They are like rear ends, everyone has them, some are just bigger than others."


    ...And they all stink.

    Patrick
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    Apr 21, 2008 11:25 PM GMT
    I agree completely with DJBens77!! I'm a retail manager and a trainer. I've been doing it for 20+ years now.

    Your manager was probably more worried than upset about your then unexplained absence...especially if you've never called of or been late. Being completely honest with your manager will help you. You certainly don't come across as the typical kid doing as little as possible to get a paycheck. Unfortunately, that seems to be the norm anymore...we see lack of responsibility on an almost daily basis. You don't fall into that category.

    I've heard it all! This, in my book, is something that will be forgotten as long as you are honest and don't let it happen again.

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    Apr 23, 2008 6:03 AM GMT
    I suppose this time "My dog ate my homework" won't cut it.