I can vouch for this. I've never waited more than 5 minutes for an Apple Care tech call for any question (notebook or desktop computer, software or iPhone). I get a friendly & knowledgable person who speaks American English I can understand, and I've gotten my answer in mere moments.

http://www.msnbc.msn.com/id/43861046/ns/technology_and_science-tech_and_gadgets/

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