Hotel guestroom technology trends

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    Sep 04, 2011 3:47 PM GMT
    In the form of a Q&A with execs and consultants, this is sort of something to look forward.

    What is the most exciting technological advance in guestroom technology?

    John Burns, president, Hospitality Technology Consulting
    “Vastly improved TV hardware (even better when equipped with high definition).”

    Gustaaf Schrils, VP, global technology, the Americas, IHG
    “… the guest may feel that the hotel, based on the room rate, should provide a superior experience and look for HDTV or iPad-like devices in their rooms, allowing them to control their heating, cooling, in-room food menus or other concierge services.”

    Don O’Neal, president, O’Neal Consultants
    “Interactive possibilities between guests’ personal devices and in-room devices, (e.g., to TV, to lock, to in-room controls, to Wi-Fi, to sound system, to telephone, to staff personnel via video).”

    Michael Levie, COO, citizenM
    “A focus on functional technology versus toys; and IP-based technology and associated networks.”

    Bob Bennett, HITEC Board of Directors; president, Starr Technology Consulting
    “I am very impressed with the potential of some new energy management devices. These controls can be installed without adding any new wiring to the guestroom and do not need to have batteries replaced. For a very reasonable cost a property could achieve significant savings.”

    Kermit Littlefield, VP, guest technology, Marriott International
    “In the past two years the increased use of tablets and smartphones, and the mobile applications they use, has been extraordinary. These devices will become ubiquitous for business travelers within the next two-three years and will result in customers who want to interact with us using them.”
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    Sep 04, 2011 8:35 PM GMT
    I would have gone with those towels with RFID tags that charge themselves to your bill as you walk out the door with them.

    I'm really tired of paying for cheap people's thievery folded into the room rate, including my father. Who can't come back from any hotel with everything from the room not nailed down icon_redface.gif
  • offshore

    Posts: 1294

    Sep 04, 2011 11:52 PM GMT


    Oh yes, my bottom had never felt so happy apart from that time it got invovled in a 25 man orgy...
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    Sep 05, 2011 11:02 AM GMT
    The only thing I've ever wanted to take was this super comfortable robe at a hotel in Vegas....but their was a sign saying they;d charge me $175 and they sold it in the lobby for $150 lol