Computer Problem And Advice Thread

  • metta

    Posts: 39118

    Dec 16, 2011 6:24 PM GMT


    I have a computer running Windows 7 and it checks for Windows updates every night and automatically updates them. There is a Critical Windows Update that it keep installing and I lose my internet connection on only this computer when it updates. I have to reverse the updates to get it back. I was thinking that a driver might need updating. I think that the network card is an Intel (r) 82579v but there does not seem to be any driver updates for this. Do you have suggestions on what I should do to prevent losing the connection when it updates? Thanks!
  • metta

    Posts: 39118

    Dec 16, 2011 7:01 PM GMT
    southbeach1500 saidTurn off automatic updates.

    http://www.pctips3000.com/how-to-manage-automatic-updates-in-windows-7/


    Thank you!
  • mister_xrr

    Posts: 3

    Dec 16, 2011 7:46 PM GMT
    Simply turn off automatic updates.
  • Posted by a hidden member.
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    Dec 17, 2011 2:48 AM GMT
    Turning off automatic updates is only a temporary solution. You need to figure out what the root problem is to see if you can fix it. If you don't let Windows update itself, you will be exposed to security holes that could leave your computer very vulnerable.

    There isn't enough information here for me to help troubleshoot the original problem.
  • Posted by a hidden member.
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    Dec 17, 2011 4:28 AM GMT
    Don't turn it off completely. Those updates are there for a reason. icon_biggrin.gif

    You have a few options..
    - Notify about updates only -
    This will tell you there are new updates, but will allow you to manually download/install them

    - Download updates, but don't install -
    This will download the updates in the background. Then it will ask you if you want to install it.

    - Download and install -
    This is your current setting.

    Anyways, sounds like you might have a driver issue with networking card/chipset. Try performing a manual Windows Update. And see if a new driver is available. If yes, then go ahead and install that update only. Then after it's done, you can run the remaining updates.
  • Posted by a hidden member.
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    Dec 17, 2011 4:01 PM GMT
    Did this happen randomly, or did this start happening after a significant event like installing a new network card or updating or installing some other software or hardware? Also, are you connected to the network via a cable or wirelessly?
  • somedaytoo

    Posts: 704

    Dec 17, 2011 5:08 PM GMT
    You should be able to configure automatic updates to not install optional updates.
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    Dec 17, 2011 5:34 PM GMT
    Who is the manufacturer of your computer? Are you connected wirelessly, or via cable? Are you connected through a router or switch? Have you restarted your computer after the update installs?

    To me, it sounds like a driver is acting up with a newer version of windows. Although In my experience it could be anything from needing to update your BIOS, to a newer chipset driver, or Windows not being compatible with your hardware.
  • Posted by a hidden member.
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    Dec 17, 2011 8:01 PM GMT
    Does the OP still care about this issue? If so, we can probably help him resolve it.

    I'd suggest checking with the computer manufacturer for the latest device drivers. You can do a custom Windows Update, but the Windows site doesn't usually have the latest drivers. Some computer manufacturers have programs installed on the PCs that will search for and install the latest drivers. If yours doesn't have that, they are usually easy enough to find on the company's web site.