I guess it depends on what you're looking for in a plan. What do you use most? Data? Voice? Texts?
People can try bargaining the deals down usually through what's called the "Retentions" department, or the area that's supposed to keep customers if they threaten to cancel their contract. I've heard of various stories about extreme discounts and offers given, but I've also heard of people who have abused the system and have had the discounts and offers cancelled. Being with a company may make a difference, but other factors like how much you spend (say, $50/month versus $500/month) and payment frequency (i.e. on-time or late) also play into whether you can swing a deal with any carrier.
My experience has been that you really need to see what carriers (Rogers, Bell, Wind, etc.) offer. The rate that you pay might be lower than before, but you might actually end up losing because, say, a package that you previously had won't be compatible with what you're getting and you end up paying more. Sometimes, what you're paying now might actually be cheaper in the end versus a perceived deal.
If you're part of a large company or institution or association (professional, union, etc.), see if there are special rates because of it.
I've had Rogers now for several years, and I have no issues. Same with Bell before...no issues. Some folks have had bad experiences. It can be the luck of the draw at times.
paulflexesGood luck with not signing a contract. I tried to buy an iPhone to avoid a contract, but was told I'd have to sign a contract even if the phone is paid for.
Was that at a carrier's store or an Apple store? I had no issue with buying an iPhone at my local Apple store unlocked and purchased outright.