jim_stl saidUsers of open-source software don't have to worry about extortion rackets like that.
I used to enjoy giving something mouth-to-mouth every time it seized up. At my age, it takes time away from the gym and has on one occasion, caused me to delay my vacation. Every spring, I route a PO for signatures on a $20K software and rights-to-use maintenance contract because this business depends on it.
Today, a lot of software sends crash dumps back to home base and Flexera/Globetrotter is getting more difficult to crack (and some software has started detecting cracks and introducing random...mistakes.) Not worth risking months of labor over a dodgy software license.
I've had to delay vacation, several times, to fix big-time paid software. That's more an occupational hazard than anything, as far as I'm concerned.
I also run servers with open-source bioinformatics software, and while those aren't 100% problem-free, I find them much easier to manage and repair. Most of the problems I find can be fixed with a good Googling, and those that can't will be when I'm done.