Cisco locks customers out of their own routers, only lets them back in if they agree to being spied upon and monetized

  • metta

    Posts: 39129

    Jul 04, 2012 1:16 AM GMT
    Cisco locks customers out of their own routers, only lets them back in if they agree to being spied upon and monetized

    http://boingboing.net/2012/07/03/cisco-locks-customers-out-of-t.html
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    Jul 04, 2012 2:17 AM GMT
    A firestorm of online Cisco criticism, but from people who seem much more tech savvy than the average home router user. I wonder how many "ordinary" users will even know what this means, and avoid Cisco as a result? More likely they'll just assume it's the way things are done, and accept it.
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    Jul 04, 2012 2:27 AM GMT
    I have a Linksys (owned by Ciscio) router, but it didn't do anything like this me. I wonder which ones it applies to?
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    Jul 04, 2012 2:32 AM GMT
    DudeInNOVA saidI have a Linksys (owned by Ciscio) router, but it didn't do anything like this me. I wonder which ones it applies to?

    The reader comments name 3 of the latest models as being involved. Owners of older models say it hasn't happened to them, and assume that it can't.
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    Jul 04, 2012 3:31 AM GMT
    I thought this was going to be about cooking oil.
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    Jul 04, 2012 3:37 AM GMT
    DudeInNOVA saidI have a Linksys (owned by Ciscio) router, but it didn't do anything like this me. I wonder which ones it applies to?
    It's the newer models that have the integrated "cloud" service. Basically, your router is connected to the Cisco servers and utilizes additional services like automatic firmware updates, remote administration and file access with your smartphone or laptop, and future products and services that can connect to your home network.
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    Jul 04, 2012 3:54 AM GMT
    They reversed their stance.

    http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

    Cisco (professional) or Netgear for me. Linksys, not a fan from a hardware POV.
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    Jul 04, 2012 3:59 AM GMT
    paulflexes saidI thought this was going to be about cooking oil.


    goofus, that's CRISco
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    Jul 04, 2012 4:04 AM GMT
    I've had no problems with Netgear home routers. The Netgear N300 is pretty awesome. It can run the stock firmware or third party firmware. My previous Netgear router was 5 years old. Decided to upgrade to the N300 for better security and features.
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    Jul 04, 2012 4:08 AM GMT
    RoadsterRacer87 said
    paulflexes saidI thought this was going to be about cooking oil.


    goofus, that's CRISco
    What's the difference? Both are great lubes.
  • swimbikerun

    Posts: 2835

    Jul 04, 2012 4:09 AM GMT
    RobertF64 saidThey reversed their stance.

    http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

    Cisco (professional) or Netgear for me. Linksys, not a fan from a hardware POV.
    Trial balloon?
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    Jul 04, 2012 4:19 AM GMT
    swimbikerun said
    RobertF64 saidThey reversed their stance.

    http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

    Cisco (professional) or Netgear for me. Linksys, not a fan from a hardware POV.
    Trial balloon?


    I'm too old for network equipment failures. For the consumer and pro-sumer price range, I've never had a Netgear box fail on me. Not even the wall-wart.

    My previous house had two home automation systems that wouldn't turn on the lights without the network. So... What do manufacturing floors use for their robots? http://www.cisco.com/en/US/products/ps6738/index.html

    Mwahaha!!! Now that's a network!
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    Jul 04, 2012 4:39 AM GMT
    RobertF64 saidThey reversed their stance.

    http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

    Cisco (professional) or Netgear for me. Linksys, not a fan from a hardware POV.

    Commentary following that article seems to dispute that Cisco truly reversed anything, just corporate PR double-talk. Their right to do involuntary upgrades that force you to use their cloud remains, as well as their gathering and sharing user data for their own monetary gain.

    The upgrade still happens, you still get no choice to decline it, but now owners can go back and manually reinstall the previous firmware, avoiding cloud use. And how many will know this, know how to do it, and bother to do it? Check out the comments and judge for yourself.

    It's like someone comes to your house and paints it blue without your permission. "But don't worry," they reply to your objections, "You're free to paint it back to white again, once we're finished." The argument online seems to be that use of the cloud should be optional up-front, not after it's been installed automatically, locking out users until they consent, and then requiring a manual removal procedure by the owner.
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    Jul 04, 2012 5:13 AM GMT
    swimbikerun said
    RobertF64 saidThey reversed their stance.

    http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

    Cisco (professional) or Netgear for me. Linksys, not a fan from a hardware POV.
    Trial balloon?
    Belkin and D-Link are the best. I won't use any other brand.
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    Jul 04, 2012 5:27 AM GMT
    RoadsterRacer87 said
    paulflexes saidI thought this was going to be about cooking oil.


    goofus, that's CRISco


    @RR - Don't be fooled! Paul knows EXACTLY what he's talking about.

    @Paul - Stock up on the Crisco sticks. They're much more "handy" than the tub product.

    @all - Unleash your router with DD-WRT OpenSource Router Firmware
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    Jul 04, 2012 5:39 AM GMT
    What a dick thing to do. That's the kind of thing that would lose a customer in me for life.. not that I would have bought anything in the next year.

    I don't support Netgear either. They advertised a wireless adapter as being compatible with Win 7 x64 yet have no drivers. The staff in the forum treat their customers like shit. Really apalling. I hope you never do have problems with your hardware cuz you're pretty much on your own if so.
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    Jul 04, 2012 5:44 AM GMT
    xrichx saidIt's the newer models that have the integrated "cloud" service. Basically, your router is connected to the Cisco servers and utilizes additional services like automatic firmware updates, remote administration and file access with your smartphone or laptop, and future products and services that can connect to your home network.


    That makes sense. My model is too old to have that feature.

    This is one issue that worries me a lot about cloud-based computing. Once companies have your data, they can hold it hostage until you pay them what they want. I use the cloud for backup only, and very limited backup at that.
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    Jul 04, 2012 5:47 AM GMT
    SkinnyBitch saidWhat a dick thing to do. That's the kind of thing that would lose a customer in me for life.. not that I would have bought anything in the next year.

    I don't support Netgear either. They advertised a wireless adapter as being compatible with Win 7 x64 yet have no drivers. The staff in the forum treat their customers like shit. Really apalling. I hope you never do have problems with your hardware cuz you're pretty much on your own if so.


    Umm... You aren't supposed to Need drivers for a router/firewall.
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    Jul 04, 2012 6:14 AM GMT
    RobertF64 said
    SkinnyBitch saidWhat a dick thing to do. That's the kind of thing that would lose a customer in me for life.. not that I would have bought anything in the next year.

    I don't support Netgear either. They advertised a wireless adapter as being compatible with Win 7 x64 yet have no drivers. The staff in the forum treat their customers like shit. Really apalling. I hope you never do have problems with your hardware cuz you're pretty much on your own if so.


    Umm... You aren't supposed to Need drivers for a router/firewall.

    Umm... back.
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    Jul 04, 2012 6:53 AM GMT
    GAMRican said@Paul - Stock up on the Crisco sticks. They're much more "handy" than the tub product.
    You've never used Olive Oil?

    Fucking newb...

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