First Personal Training client jitters!!

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    Sep 21, 2012 1:20 AM GMT
    I am keeping my day job for now, but because I love fitness so much, I decided to get my PT certification and in only 5 days of seeking for clients I have already booked 4 guys and 1 girl!!! My first client is coming up very very soon and I am nervous as hell. The most nerve wrecking part is that all these 5 clients I met are all strangers to me. I hope I do a good job and they return to me. Any tips you guys can give me? Do's and don'ts? How do I calm my nerves?

  • MuscleComeBac...

    Posts: 2376

    Sep 21, 2012 1:34 AM GMT
    1. Establish rapport by listening more than talking.
    2. ASK how hard they want to be pushed, and push just SLIGHTLY harder than that.
    3. Do not overtrain or exhaust them on first visit. People will NOT return if they hated the feeling they had the morning after. Soreness and tenderness can be expected, not crippling pain. Keep in mind that they want to feel as if they've been put to task and are doing more than they would on their own, but not so much (yet) that they are turned off by the experience and don't wish to be humiliated or subjected to proof of their inability to lift/run/push/pull/climb/stretch.
    4. Set clear goals and reasonable objectives from the outset. Tell them what to expect and when - then make that happen!
    5. Don't over explain - simply demonstrate, correct, praise, encourage and move on to the next set/exercise/activity.
    6. Confirm their next appointment as they are leaving, and give them something to walk away with such as "Remember to drink at least 8 glasses of water every day between now and when we next meet, and I'll text you the name of the protein I prefer you to use" or "terrific, next time we'll be focusing on X muscle group/activity. Until then, hydrate and keep track of your meals for me so that I can get a good picture of your diet", then
    7. follow through with an email the next day along the lines of "Great job yesterday! I'm excited to see you continue to better health and together we'll reach those goals sooner than you think! Welcome aboard and I'll see you on Xday."
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    Sep 21, 2012 1:38 AM GMT
    Wow congrats, I hope you do wellicon_biggrin.gif
    As for your questions:
    Stay professional, but confident, kind, and understanding. Personality is what keeps them coming back. come across as likable.
    Do try your best. Give off a good aura, smile alot and compliment and encourage them. Do listen to them and always let them decide their limits
    Don't be unprofessional, mean, rude. They are paying, make sure to give them reasons to keep paying and keep coming back. Don't push too hard or act like a drill sergeant.
    Calm yourself with deep breathes. Stay confident and don't be intimidated.

    Good luckicon_biggrin.gif
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    Sep 22, 2012 2:25 AM GMT


    MuscleComeBack said1. Establish rapport by listening more than talking.
    2. ASK how hard they want to be pushed, and push just SLIGHTLY harder than that.
    3. Do not overtrain or exhaust them on first visit. People will NOT return if they hated the feeling they had the morning after. Soreness and tenderness can be expected, not crippling pain. Keep in mind that they want to feel as if they've been put to task and are doing more than they would on their own, but not so much (yet) that they are turned off by the experience and don't wish to be humiliated or subjected to proof of their inability to lift/run/push/pull/climb/stretch.
    4. Set clear goals and reasonable objectives from the outset. Tell them what to expect and when - then make that happen!
    5. Don't over explain - simply demonstrate, correct, praise, encourage and move on to the next set/exercise/activity.
    6. Confirm their next appointment as they are leaving, and give them something to walk away with such as "Remember to drink at least 8 glasses of water every day between now and when we next meet, and I'll text you the name of the protein I prefer you to use" or "terrific, next time we'll be focusing on X muscle group/activity. Until then, hydrate and keep track of your meals for me so that I can get a good picture of your diet", then
    7. follow through with an email the next day along the lines of "Great job yesterday! I'm excited to see you continue to better health and together we'll reach those goals sooner than you think! Welcome aboard and I'll see you on Xday."



    WOW! congrats!

    Ive recently started too, a private practice of my own. You've thrown yourself in and that is a great step to gain confidence. The more you do it the better you get at it. You've also already been given some really good advice above. ^^

    best of luck!icon_biggrin.gif
  • HndsmKansan

    Posts: 16311

    Sep 22, 2012 2:30 AM GMT
    Well first, congrats and AWESOME that you did this on the side... I've been thinking about doing the same thing for some time. My "day career" is very demanding and I love it as well, so .. .. I just need to crank it up and do it!

    I wouldn't be nervous however, I taught horsemanship for 14 years, from 9th grade until after law school, the key to success for me is structure and confidence. I'd know what I plan to do to introduce myself and my services to your clients and above all, show yourself to be friendly, professional, caring and interested in their individual situation. Listening is key and good communication key to future success. Good luck with all!!

    icon_biggrin.gificon_biggrin.gif
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    Sep 22, 2012 2:38 AM GMT
    CONGRATULATIONS! ... Those people are wanting you to succeed, too. Otherwise, they wouldnt have choosen you. ... You will do great, I'm sure.

    lol-cat-flexing-biceps_zps75d6a4f8.jpg
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    Sep 22, 2012 2:44 AM GMT
    calm your nerves?

    Um just remember that they're 200% more scared than u r
  • Puppy80

    Posts: 451

    Sep 22, 2012 3:07 AM GMT
    Congratulations! I just wanted to echo the thing about professionalism.

    I have been working with my trainer for a while now and one of the things that kind of gets on my nerves is when he is texting on his phone during our sessions.

    Make your you let us know how it goes.
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    Sep 22, 2012 3:12 AM GMT
    Puppy80 saidCongratulations! I just wanted to echo the thing about professionalism.

    I have been working with my trainer for a while now and one of the things that kind of gets on my nerves is when he is texting on his phone during our sessions.

    Make your you let us know how it goes.

    oh oh oh oh oh oh oh

    Smack that bitch down NOW!!!!!!!!

    My trainer did that until I put him in his place!

    I'd never do that with one of my clients!!

    Your paying him for his attention, not for him to chat to people
  • waccamatt

    Posts: 1918

    Sep 22, 2012 3:46 AM GMT
    I workout with a trainer twice a week and on my own the other 5 days. I look forward to the 2 days with my trainer. Of course it doesn't hurt that he's sweet and adorable, either. My best advice is to give your clients your undivided attention during their time.
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    Sep 22, 2012 3:59 AM GMT
    My first client was the opposite of the advice given above. He wanted to be pushed hard on his first day and I didn't, so he started making an excuse about why he wouldn't come back after the next session. The next session I kicked his ass like he wanted it kicked (he wanted cross fit style exercises, which wasn't what he wrote on his goals paper...), and then he wanted to buy more sessions.

    So it depends on the client.

    Also, to the people who said that their trainer texts while they're training, well duh, that's unprofessional. But my question is: "Is it unprofessional to say hello (and that's all) to people you know who are walking by while you are training?" I'd say to an extent yes, but I also don't want to snub other people I know, especially people I'm trying to build rapport with.
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    Sep 22, 2012 4:24 AM GMT
    Can't wait until you meet up with your very first cougar......icon_twisted.gif

    Big Ang bikini


    Big Ang ain't takin' "no" for an answer!@!!
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    Sep 22, 2012 4:39 AM GMT
    Find out what your client wants (i.e. what's their focus, how hard they want to be pushed, etc.). Make them happy & they'll continue to return.
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    Sep 22, 2012 8:10 AM GMT
    Aggieboy saidI am keeping my day job for now, but because I love fitness so much, I decided to get my PT certification and in only 5 days of seeking for clients I have already booked 4 guys and 1 girl!!! My first client is coming up very very soon and I am nervous as hell. The most nerve wrecking part is that all these 5 clients I met are all strangers to me. I hope I do a good job and they return to me. Any tips you guys can give me? Do's and don'ts? How do I calm my nerves?



    AWESOME!!

    Everybody has raised some great points-but I emphasize the cell phone thing..Don't even have it with you on the floor..
    Only thing I would add is KEEP LEARNING. Go to seminars, read,always surround yourself with people smarter than you.
    Which certification did you do?
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    Sep 22, 2012 9:08 AM GMT
    Congrats, im sure you will enjoy it. I will give you some input in two ways, listing why i left my previous trainer and why i now see my current trainer 6 times a week without any regret:

    Old trainer (why it didnt work)
    a) She constantly spoke to me about her personal life and her challenges, drove me insane
    b) She constantly spoke about her financial challenges which also drove me insane
    c) She didn't keep track of anything
    d) She didnt push me, the sessions felt like something i could do without spending a large sum of money every month
    e) she only measured my weight as a progression measurement.... pfft
    f) I packed on muscle, but never really lost fat

    New trainer (and why its working)
    a) He kicks my ass past what i believe my limits are every week (and has done so for a long time). One of the core reasons i will stay with him is that i know without him there i wouldn't be able to push myself that hard. Initially i was wondering if i should stay with him because of this (And it felt like shit puking, lol), but after two weeks I loved it
    b) He can actually tell when im not eating what i should based on my energy levels in the gym, this really helped me sort out my eating. He even started phoning me at work asking me "what are you having for lunch"... was funny. It forced me to go from 1400 cals a day to 2600 cals a day
    c) He changes my routine alot, which makes it feel "new" every two/three weeks
    d) He keeps track of progress and makes sure the intensity goes up every second week.
    e) He introduced me to some of his other clients who are like minded, i believe this is great, because when i go to gym now we are all motivating each other, etc
    f) Measurements are now done on body fat and body measurements which is great
    g) packed on more muscle and my body fat dropped exceptionally fast
    h) i feel "safe" with him around. when i bench a number which i think would kill me i know he has my back.

    I think everyone is different and everyone requires a different approach. However, i believe that a personal trainer needs to push their clients beyond what the client "believes" is possible... My mother and sister also use my trainer now, he really pushes them too, and as lazy as my sister is, she loves it.

    Again, i see the new trainer for 6 days a week, and its fun. Would also recommend not taking clients for less than 3 days a week.

    edit: oh and he is a bitch for the right form "the previous one wasn't". Not just "telling" me, but showing me or manipulating my movements physically when i struggle keeping it.
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    Sep 22, 2012 10:58 AM GMT
    I can't use personal trainers... too sexy cute... major distraction... I could date one! icon_wink.gif
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    Sep 23, 2012 11:51 AM GMT
    JR_RJ saidI can't use personal trainers... too sexy cute... major distraction... I could date one! icon_wink.gif


    True, but believe me, 2 minutes into the session you don't notice them being hot at all, your focusing so hard on what your doing that nothing else comes to mind! I hardly notice anyone anymore when i train.
  • toybrian

    Posts: 395

    Sep 23, 2012 11:56 AM GMT
    Aggieboy, you will be fine and everyone has jitters the first time till you get tot alk and find the common things you have between you. You will be fine and hope they all return also.
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    Sep 23, 2012 12:18 PM GMT
    First off.......CONGRATS on your PT cert., and also having booked clients already!!! Great job! icon_biggrin.gificon_cool.gif

    So? Have you had a first session yet? If so, how did it go?
    I'm sure you did fine or will do fine. As it's been pointed out here before, they will be as or more nervous then you. icon_wink.gif

    Keep us posted!

    Tristan
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    Sep 23, 2012 1:16 PM GMT
    Just don't over train them too much. I saw a trainer the other day and he had an old man using a 45 plate to do the Mason Twist.
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    Sep 23, 2012 1:18 PM GMT
    sywlyn said
    JR_RJ saidI can't use personal trainers... too sexy cute... major distraction... I could date one! icon_wink.gif


    True, but believe me, 2 minutes into the session you don't notice them being hot at all, your focusing so hard on what your doing that nothing else comes to mind! I hardly notice anyone anymore when i train.

    You said focus... icon_lol.gif
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    Sep 23, 2012 1:21 PM GMT
    I think it's really good for your first clients to be people you haven't met.

    You can develop your professionalism with clients in a way that you couldn't if you were training your friends.

    Best of luck on this career move.
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    Sep 23, 2012 2:31 PM GMT
    Congrats, and don't worry, you'll be fine...one look at your great body and they'll know they are in the right hands
  • Beeftastic

    Posts: 1747

    Sep 23, 2012 2:45 PM GMT
    Yeah Aggieboy, it's not surprise that you are picking up strangers, you are one hot guy icon_smile.gif That will work in your favor for the PT.

    My trainer never talks to other people, or checks his phone while we are working out, his total focus is on me, which I appreciate.

    One of the things I see with some PTs is they are not really watching or focused on their clients. For example, a PT asks the client to do 30 push ups. Then proceeds to stare into space, not seeing that the client could use some help with his form etc. I see a lot of PTs skimping on instruction for the basic moves, seemingly just because they are lazy and don't really care.
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    Sep 23, 2012 6:46 PM GMT
    Aggieboy saidI am keeping my day job for now, but because I love fitness so much, I decided to get my PT certification and in only 5 days of seeking for clients I have already booked 4 guys and 1 girl!!! My first client is coming up very very soon and I am nervous as hell. The most nerve wrecking part is that all these 5 clients I met are all strangers to me. I hope I do a good job and they return to me. Any tips you guys can give me? Do's and don'ts? How do I calm my nerves?


    So how is it going?And where did you do your cert through?