:( Okay so I just need to really vent...

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    Sep 25, 2012 12:10 PM GMT
    and right now my sister who I mostly vent all this crap too is busy being newly wed (which is understandable) and my other friends are frantically planning their own wedding.

    So it's mostly going to be about nothing that would interest you and it's going to be long so you don't even have to read it, I just really need to say/type it so it's out of my system.
    So work has been getting really annoying lately because they are just so backwards it doesn't make sense. I work as a nurse that heads a treatment room, when I first started I was basically told I'd be doing just normal patient load kind of work.
    Shortly after they promoted me to head the treatment room even though I didn't really ask for that but whatever I went along with it since they said I was it anyway.

    So starting off with 4 doctors, them only have 1 receptionist, alot of the extra random work went to me. That was fine because with only 4 doctors bringing in work, I could time manage well enough to handle everything. Now that there are 12 doctors and they are still expecting me to do the same things, it's really pissing me off because there isn't enough time in an 8 hour shift to do all that crap at an efficient level without working overtime, in which I got my ass handed to me for working overtime because they don't like to pay it basically.

    So I know for a fact the 2 years I've been there I've been doing roles that the manager would do as well as what the receptionist would do whilst doing my normal registered nurse work. When I got appointed head of treatment room they didn't even update my actual roles and responsibilites and so after 1 year when we had doubled in the number of doctors, I spoke to an area manager to ask for a job description. I was specifically told, that I don't have one, the concept of teamwork is to be able to help carry the load where it's needed. That's great, but how is it teamwork if I can't delegate back to anyone? That's 1 way teamwork which, oh funny that, isn't teamwork at all.
    I mean, I know for a fact that they didn't always have an RN so were all these random things I'm doing just not being done at all until I came??

    So thankfully enough the doctors have all been complaining on my behalf, mind you I didn't even ask them to, about getting me another nurse or at least another phlebotomist to take bloods because it can get busy. They always come back saying our patient load shows that it should be managed by a single nurse. Sure if patient load is all I did, but you getting me to do all this extra random crap that "only" the RN is allowed to do isn't counted as part of patient load!
    I mean for crying out loud, you don't need to study to be an RN to write out and fill a freaking stock order for the treatment room, or fill out a prescription pad order form to fax off, but yet again I'm always told it's my responsibility. They say, your head of treatment room you can do what you see fit, then they say but I can't delegate because the other's aren't RN's. WTF!?!?!

    So okay they come up to me and say, oh hey you're taking too long when it comes to bloods, you need better time management. So I count the time it takes for me to take blood off a patient up until I call the next patient, to which my time is roughly going from quickest of 4 minutes to an average of 6.7 minutes, not including tests that are required to take a specific amount of time. I speak to all these other blood collectors working in the company and they tell me that it should be at least 10 minutes per patient so I'm like WTF!?!?! How the hell am I too slow?

    So the company coming up for accreditation starts being checked by the guys who work for the company to make sure things are up to date where they need to be. So this guy starts making all these random changes, that were only changed 7 months ago by some other co-ordinator. The OHS rep quit and so I've been having to do alot of my own OHS, and I'm thinking what the hell, I studied to be an RN not an OHS manager why am I doing all this shit?!?!
    Then I'm calling up all day trying to get all this crap validated and tagged for accreditation, to which again because of no job description I find these things out as the issues come to my attention.

    GAAAHHHHH!!!!! KILL ME!!!

    Anyway, apart from that I know you're probably thinking "whiny bitch, if it's that bad then just leave" and I know I should.
    It's just that the doctors are all sooooooo great and I have such good rapport with all of them, and especially with the patients that come regularly. Honestly, I get along with that community so well but this work system is really starting to make me an angry person, and I'm hardly ever angry ever!
    One time I had to train a new employee that was going to work in a different centre, and it was very flattering because all the doctor's all freaked out that I was leaving and they kept coming up to me 1 on 1 asking me not to leave, which of course I wasn't thinking of at the time.
    Then for some reason I feel like I've in some way been a disservice because whenever I need time off and I manage to find a replacement RN, when I come back all the doctors and staff do is complain about how they weren't up to scratch or they aren't trained enough. Honestly I almost felt like saying, "no I think they are trained just fine, I'm just too soft of a person to let you know you're getting me to do too much".

    Apart from that, I've actually found another job I'm going to be starting in November because I decided to stay at least til after accreditation in mid October because it'd be such a hassle to leave before it, and it'd be too much stress for whoever they find to replace me to be bombarded with getting up to speed with all the stuff.

    *SIGGGGGHHHHH*
    Okay so that feels a little better to get this off my chest. I only read through it once because of this ridiculously massive post so I apologise if there are any major grammatical or spelling errors for all the grammar policemen out there.

    Flame away, honestly I am not expecting anyone to get through this monstrous, hideous post. This is mostly just for me.
  • Laurence

    Posts: 942

    Sep 25, 2012 12:17 PM GMT
    Well at least you've got another job.

    The lesson you learn from this sort of situation is - work to your best ability, but start to complain when the work gets too much for one person. Otherwise they'll keep piling it on.

    You did a good job and are not appreciated.

    Good luck

    Loz
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    Sep 25, 2012 12:54 PM GMT
    Laurence saidWell at least you've got another job.

    The lesson you learn from this sort of situation is - work to your best ability, but start to complain when the work gets too much for one person. Otherwise they'll keep piling it on.

    You did a good job and are not appreciated.

    Good luck

    Loz


    I'd say management are the big culprits here for not appreciating someone who goes that extra mile (lol, well, extra 100 miles in B's case!) because the doctors sure realized they had solid gold with B.

    Like so, " So thankfully enough the doctors have all been complaining on my behalf, mind you I didn't even ask them to, about getting me another nurse or at least another phlebotomist to take bloods because it can get busy."

    warmly,

    -Doug

    B, they're very lucky to have you!
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    Sep 25, 2012 1:27 PM GMT
    So I'm just astonished at beginning 7 of the paragraphs with the word "So", about 10 "so's" overall. A vent indeed. icon_eek.gif

    Doctors are notorious for mistreating the nursing staff. Whenever my partner has witnessed it during his hospital stays he's let them have a piece of his mind. And the nurses just love him, and will thank him privately for putting a pompous & abusive doctor in his place (he's never experienced an arrogant female doctor, and in fact we'll both be seeing our female GP this afternoon for a check-up).

    The unfair thing is that once the OP is no longer there, doing the work of 3 people for them, they'll probably have no choice but to hire additional staff. So that his replacement will likely have an easier time than he did.
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    Sep 25, 2012 1:48 PM GMT
    Well thanks for the replies guys, honestly didn't expect to see any on here haha.

    I agree with you Laurence and thanks. I think the lesson I learned here was not to do too many favours so often because then it becomes expected and the recipients become spoiled.

    Also, thank you Doug because you always say lovely and kind things and I do find them very warmly just as you say as you sign off haha.
    I appreciate it really, I know I've probably said some weird or outlandish things (as gracefully as I can) but you always seem the least phased by it.
    I know it's the internet and it's hard to tell but you do seem like a very warm person in reality which I think is lovely.

    Now I just need to find a good signing off phrase too lol.
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    Sep 25, 2012 2:15 PM GMT

    lol, my brain is hard-wired to my heart, B. Gets me into trouble. icon_wink.gif

    Here's to today being a little better for you, having had a chance to vent and best of all, be listened to.

    I'm off to hospital w/Bill, who has to get a dye contrast CT scan at 8 sharp. I will be the concerned husband *strikes concerned husband pose*.

    From doing volunteer care, many of them know me so it'll also be a social occasion.

    -Doug

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    Sep 25, 2012 2:16 PM GMT
    ART_DECO saidSo I'm just astonished at beginning 7 of the paragraphs with the word "So", about 10 "so's" overall. A vent indeed. icon_eek.gif

    Doctors are notorious for mistreating the nursing staff. Whenever my partner has witnessed it during his hospital stays he's let them have a piece of his mind. And the nurses just love him, and will thank him privately for putting a pompous & abusive doctor in his place (he's never experienced an arrogant female doctor, and in fact we'll both be seeing our female GP this afternoon for a check-up).

    The unfair thing is that once the OP is no longer there, doing the work of 3 people for them, they'll probably have no choice but to hire additional staff. So that his replacement will likely have an easier time than he did.


    HAHAHA lol wow I'm so embarrassed about that, I really didn't even notice it!
    I will try find appropriate synonyms and mix them up accordingly.

    You know, I had a feeling this is what is going to happen because there are just a whole heap of other things I do that most other nurses won't bother to do. I speak to other nurses and they always ask me why I do all these things.
    It doesn't bother me just as long as they finally get a clue!

    I might actually be speaking with the treatment room co-ordinator tomorrow in which case I will relay the above mentioned vent in a more calmly and respectable manner. Send me all your well wishes please and we'll see how it goes.
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    Sep 25, 2012 4:18 PM GMT
    Unfortunately I don't know anything about the working environment so all I'm gonna say is good luckicon_biggrin.gif.
    At least I read the whole post thoughicon_wink.gif