All too frequently....this happens

  • Posted by a hidden member.
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    Mar 19, 2013 3:55 PM GMT
    Something that happens all too frequently:

    549937_4003302860606_1416660937_n.jpg

    So the other night (names will not be give in order to keep people from getting fired also do not share it would be much appreciated) a table of four walks in 10 MINUTES before close. That is fine everyone has to eat, well ordering two of everything (total of 10 entrees) is a bit excessive( plus 5 desserts) especially since all that food is bad for you and most of it they wasted anyways. They left a 4 dollar tip and kept the server (not me) there an hour and a half past closing.

    Now I have some questions for my Rjers....(even if you rarely eat out):

    Do you think this is right?
    Should there have been gratuity automatically added on since they had more then eight entrees?
    Considering the min wage for servers is basically indentured servitude, do you think servers should get normal min wage?
    How much do you tip? Should you base it off of performance even when factors that are out of the servers control effects their performance( Late ticket times for example, we don't make the food only serve it)?
    Do you treat your server badly ( I have had some pretty bad guests who treated me like I was below a dog)?

    Just some general curiosities, I wonder how people can go out do this and treat people the way they do and sleep at night. Remember folks we are servers NOT servants, have some respect for those who feed you (glad this isn't my career either only a job).
  • AMoonHawk

    Posts: 11406

    Mar 19, 2013 4:03 PM GMT
    The gratuity should always be added on for anything over $100 dollars if you are forced to report at least 10% of your total bottom line each night as tip earnings, which is pretty much standard for all restaurants. (it's been a long time, I forget how much we were required to report for taxes). Because if you are not earning that much in tips, you are overpaying on taxes. Unfortunately, it's the risk you take at a tip paying job. Sucks.
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    Mar 19, 2013 4:07 PM GMT
    I had no idea you could spend $200 at an Olive Garden.
  • MikeW

    Posts: 6061

    Mar 19, 2013 4:14 PM GMT
    #factsoflife Some people totally suck and they don't give a shit.
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    Mar 19, 2013 4:18 PM GMT
    theantijock saidI had no idea you could spend $200 at an Olive Garden.


    You would be surprised how much people spend at Olive garden sometimes I see the same people twice or even three times a week
  • NHLFAN

    Posts: 370

    Mar 19, 2013 4:20 PM GMT
    That is wrong in so many ways. Any check that big should have a gratuity automatically added. Never been a server but even I know $4 is not enough to cover the servers time. That's a whole new meaning to cheap.

    For those servers out there if the tip was auto included would you work as hard or do only what's required since the tip will be there at the end?
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    Mar 19, 2013 4:24 PM GMT
    NHLFAN saidThat is wrong in so many ways. Any check that big should have a gratuity automatically added. Never been a server but even I know $4 is not enough to cover the servers time. That's a whole new meaning to cheap.

    For those servers out there if the tip was auto included would you work as hard or do only what's required since the tip will be there at the end?


    On parties of 8 or more it is and I ALWAYS give my best when I work I am there for a reason and regardless of gratuity or not I work for my money. Stuff like this happens and those people sit there at the table (sometimes for hours on end) and not only did they not tip for my time, they are also preventing me from getting any other tables by sitting there afterwords
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    Mar 19, 2013 4:37 PM GMT
    Onigumo said
    theantijock saidI had no idea you could spend $200 at an Olive Garden.


    You would be surprised how much people spend at Olive garden sometimes I see the same people twice or even three times a week


    I was just kidding. I think I was in one once with office associates maybe many years ago. I couldn't imagine anyone spending that much for what is basically fast food Italian style so I was thinking maybe they were shocked by the bill.

    But just now I looked at that bill. There's like 10 entrees for 4 people and two of those people were kids? Yikes.
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    Mar 19, 2013 4:45 PM GMT
    theantijock said
    Onigumo said
    theantijock saidI had no idea you could spend $200 at an Olive Garden.


    You would be surprised how much people spend at Olive garden sometimes I see the same people twice or even three times a week


    I was just kidding. I think I was in one once with office associates maybe many years ago. I couldn't imagine anyone spending that much for what is basically fast food Italian style so I was thinking maybe they were shocked by the bill.

    But just now I looked at that bill. There's like 10 entrees for 4 people and two of those people were kids? Yikes.


    Yep I was shocked myself it made no sense....why would you want to WASTE all that food and it is fast food italian I don't touch it
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    Mar 19, 2013 4:47 PM GMT
    I wonder if they paid with their own card, or a stolen one. That would explain wasting so much food, basically creating a buffet of half the menu items.

    I immediately thought of Julie Andrews in Victor/Victoria where she's starving, and orders 2 of everything in a restaurant. She thinks she's going to avoid the bill by planting a cockroach in her salad, so she over-orders to make sure she's not going to be hungry again for a while.
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    Mar 19, 2013 4:50 PM GMT
    I think they paid in cash so it was there money but still even if it was stolen you don't think to leave a decent tip? lol
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    Mar 19, 2013 4:50 PM GMT
    Yeah, there are some really shitty people out there. I've said this in other threads, but I think everyone should work retail, service, or any public facing job at least once in their lives. It's a real eye opening experience.

    #LostFaithInHumanity
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    Mar 19, 2013 4:50 PM GMT
    A 4 buck tip ONLY for a bill over 200? That is beyond shitty.
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    Mar 19, 2013 4:51 PM GMT
    Wow, that's just cruel.

    1. No it's not right
    2. I don't know about adding gratuity, but if they had to serve past closing time, then there definitely should have been a fee for that.
    3. I'm not sure about this one. Even if they paid extra, some people would probably come in willing to get minimum wage and take the jobs of others. Again, I'm not sure about this one.
    4. I would tip at least 15%, more if there was a large party. Though I usually base if off quality of service. (ie. how often did he/she come by, did we have enough drinks, was the order taken down correctly, etc.)
    5. I respect everyone as long as they respect me. I'm not the type to ask about your day, and strike up conversation, but I'll respectfully ask for time when I need it, and call you over when something is needed.

    If I was part of this party, I'd at least like $15 tip. (maybe $30)
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    Mar 19, 2013 4:52 PM GMT
    Even though people can be cheap when it comes to tips, I also have to blame the owners of these establishments (especially American ones) for not paying their staff nominal wages.

  • Posted by a hidden member.
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    Mar 19, 2013 4:55 PM GMT
    That seems like an aweful lot of food for 2 adults and 2 kids.. WOW.. think of the groceries that could have bought...And no doubt they will bitch about the high cost of feeding a family!! icon_rolleyes.gif
  • thegaymessiah

    Posts: 214

    Mar 19, 2013 5:04 PM GMT
    think of it this way....

    i think most people are empathetic, good and decent - and fair. however the rude nasty behavior stands out, the way a shark stands out in the ocean if it's about to bite you.

    most people are bunnies, kind and adorable and sweet and willing to work with you. A few people are sharks. They just want to cause damage...

    Even though this night you had such a rude group of people, I bet you that there was customers who tipped you *more* than they should, right? Even if it wasn't that night I bet that it happened some nights.

    So while I have empathy for you in this particular situation, I also see the bigger picture- and I think that sociopaths and narcissists and otherwise rude people are just kind of the balance in life. Most people around me seem to be okay, if I can't be friends with them at least they have the empathy and tolerance and kindness and respect to not be in my way.

    I hope this makes you feel better, as that was my intention.
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    Mar 19, 2013 5:26 PM GMT
    thegaymessiah saidthink of it this way....

    i think most people are empathetic, good and decent - and fair. however the rude nasty behavior stands out, the way a shark stands out in the ocean if it's about to bite you.

    most people are bunnies, kind and adorable and sweet and willing to work with you. A few people are sharks. They just want to cause damage...

    Even though this night you had such a rude group of people, I bet you that there was customers who tipped you *more* than they should, right? Even if it wasn't that night I bet that it happened some nights.

    So while I have empathy for you in this particular situation, I also see the bigger picture- and I think that sociopaths and narcissists and otherwise rude people are just kind of the balance in life. Most people around me seem to be okay, if I can't be friends with them at least they have the empathy and tolerance and kindness and respect to not be in my way.

    I hope this makes you feel better, as that was my intention.


    Thanks and I know! It wasn't me though who had this table I was long gone by 10 when we closed lol
  • jo2hotbod

    Posts: 3603

    Mar 20, 2013 2:31 AM GMT

    Now I have some questions for my Rjers....(even if you rarely eat out):

    Do you think this is right?

    Nope, but when you're a douche you're a douche

    Should there have been gratuity automatically added on since they had more then eight entrees?

    Valid question since gratuity is usually based on head counts of 8 or more and considering the norm is 1 plate/head the manager could have added that and informed the party of such.

    Considering the min wage for servers is basically indentured servitude, do you think servers should get normal min wage?

    No, they get tips other professions do not.


    How much do you tip?

    20% when deserved

    Should you base it off of performance even when factors that are out of the servers control effects their performance( Late ticket times for example, we don't make the food only serve it)?

    Yes, sometimes the tips are split by the other functions (bus boys, bar tenders, etc.)or the waiters give a % of tips made to the other functions .

    Do you treat your server badly ( I have had some pretty bad guests who treated me like I was below a dog)?

    Absolutely not, I like to interact and good around with them. I'll try to compliment them and have even gone out of my way to make a compliment when I've witnessed a waiter serve a douche or stuck up for one on an occasion when I had the opportunity.


  • Posted by a hidden member.
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    Mar 20, 2013 3:05 AM GMT
    jo2hotbod said
    Now I have some questions for my Rjers....(even if you rarely eat out):

    Do you think this is right?

    Nope, but when you're a douche you're a douche

    Should there have been gratuity automatically added on since they had more then eight entrees?

    Valid question since gratuity is usually based on head counts of 8 or more and considering the norm is 1 plate/head the manager could have added that and informed the party of such.

    Considering the min wage for servers is basically indentured servitude, do you think servers should get normal min wage?

    No, they get tips other professions do not.


    How much do you tip?

    20% when deserved

    Should you base it off of performance even when factors that are out of the servers control effects their performance( Late ticket times for example, we don't make the food only serve it)?

    Yes, sometimes the tips are split by the other functions (bus boys, bar tenders, etc.)or the waiters give a % of tips made to the other functions .

    Do you treat your server badly ( I have had some pretty bad guests who treated me like I was dog)?

    Absolutely not, I like to interact and good around with them. I'll try to compliment them and have even gone out of my way to make a compliment when I've witnessed a waiter serve a douche or stuck up for one on an occasion when I had the opportunity.




    You can come to my table anyday! I look out for those who show kindness to me my usuals know this. They tip me well I take care of them by doing things we typically aren't supposed to do(packaging salads Togo bread Togo soup etc. technically we are supposed to charge but there are loopholes to it) if you are an ass to me my answer is always if not no it's a sorry we can't do that or yeah but we have to charge you for that.