Scruffypup saidMy computer guy repairs PC's and Macs. He told me if everyone had a Mac he'd have to get a second job.
Good point. All of my friends who've experienced computer failures were using PCs, not Macs. None of my own Macs has ever failed in 30 years, and I kept some as long as 10 years, passing them to my kids as second computers when we bought newer ones. I know anything can fail, including Macs, but the Angel of Death has never visited any of my Apple products. Not a single thing has ever failed in all those years (except keyboards doused with coffee)
Whereas my late partner's 2-year-old PC was failing when I met him, so I bought him an iMac. It outlived him, and is still useable, just in storage now. My current partner likewise had a malfunctioning PC after having it only 2 years, so I got him a MacBook Pro, but he insisted on also running Windows on it to match his office work computer.
When he left that job I nudged him to try the Mac OS, his Windows too glitch prone, I was spending more time at his computer correcting problems than I was using my own.
To remedy that I got him his first iMac last year, the latest thin one, NOT running Windows, and created a wireless home network that links our desktops and files. He's also had several iPhones and an iPad, and loves them all. Even his notoriously brutal treatment of cell phones hasn't managed to destroy an iPhone yet, like he did to all his previous phones. (Of course it helps that I put them in the strongest Otter Box case)
But don't take my word for it. Statistics by consumer tracking agencies show Apple's failure rate to be very low, user satisfaction very high, and customer assistance the highest rated across the board. I suspect the grumblers are just jealous, and their cheerleading for other companies based on little more than the "my team is better than your team" syndrome.