Verizon Lousy Service?

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    Aug 05, 2013 12:35 PM GMT
    My experience is that Verizon gives lousy service in San Francisco. Anyone else get lousy service from Verizon? Is it just in San Francisco?

    My Partner and I both have Android phones on Verizon. It is not uncommon for me to be unable to reach him, even if he is only a few blocks away, because his phone does not always ring when I call. When this happens, and I leave a voicemail, he won't get notified that he has voicemail for at least an hour - sometimes more than 12 hours. (Happens to me as well). I can rarely use the phone for doing anything on the internet. Even though the phone shows web maximum signal strength, Verizon will often fail to connect to any website. Worst on weekends and evenings. Sometimes the only websites it will connect to are TimeAndDate.com and Yahoo/finance. (I stopped trying to connect to RJ long ago - it can almost never connect). (I use TimeAndDate.com frequently to get the current time, because Verizon never shows the correct time - it seems to get faster every day - Today Verizon's time is up to 6-7 minutes fast.)

    Can't wait until the contract is up to dump Verizon.

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    Aug 05, 2013 2:16 PM GMT
    Sadly, in SF proper, Verizon is the best of the lot from both the actual wireless service (both voice and data), and from a customer service standpoint. I was on ATT (or one of it's predecessors) for nearly 20 years and abandoned them after moving to SF. I even tried Sprint and it sucked just as bad. ATT was the worst, though.

    The terrain and network load are just factors which none of the providers seem to be able to overcome at this time.

    I've even put a cell repeater in my home to overcome the terrain and "bomb shelter" type home construction which blocks signal where I live. I get three bars and decent service in the house. Ironically, I get better service standing outside my front door. Go figure.
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    Aug 05, 2013 6:08 PM GMT
    I have Verizon and I seldom have problems unless I'm in an area where everything is jammed (IE: pride). I think I have much better reception than most have with other carriers. I like them and actually thinking about putting my partner on my plan with his iPhone and dumping ATT.
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    Aug 05, 2013 6:36 PM GMT
    As long as you have good wifi at home, the galaxy S4 will allow calling over WiFi. And it works great. I only have 1-2 bars at my house and its in Atlanta area.
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    Aug 05, 2013 7:52 PM GMT
    Are you using a 4G LTE phone? If yes, see if you can force your phone into 3G mode and check if you experience the same issues. It seems that all carriers have crappy 4G service at the moment. Those coverage maps are bullshit.

    The signal bars on a phone aren't really helpful sometimes. You might get full bars, but the cell tower you're connected to might be at capacity. And in those cases, your call will either get dropped or you won't be able to connect at all.
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    Aug 05, 2013 9:50 PM GMT
    HikeSwimSkiSF saidMy experience is that Verizon gives lousy service in San Francisco. Anyone else get lousy service from Verizon? Is it just in San Francisco?

    My Partner and I both have Android phones on Verizon. It is not uncommon for me to be unable to reach him, even if he is only a few blocks away, because his phone does not always ring when I call. When this happens, and I leave a voicemail, he won't get notified that he has voicemail for at least an hour - sometimes more than 12 hours. (Happens to me as well). I can rarely use the phone for doing anything on the internet. Even though the phone shows web maximum signal strength, Verizon will often fail to connect to any website. Worst on weekends and evenings. Sometimes the only websites it will connect to are TimeAndDate.com and Yahoo/finance. (I stopped trying to connect to RJ long ago - it can almost never connect). (I use TimeAndDate.com frequently to get the current time, because Verizon never shows the correct time - it seems to get faster every day - Today Verizon's time is up to 6-7 minutes fast.)

    Can't wait until the contract is up to dump Verizon.



    I have had a few issues in SF (the city), but that's really the only Verizon issues I've had anywhere. Call a number and it refuses to ring and some website access issues.
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    Aug 05, 2013 9:52 PM GMT
    GAMRican saidSadly, in SF proper, Verizon is the best of the lot from both the actual wireless service (both voice and data), and from a customer service standpoint. I was on ATT (or one of it's predecessors) for nearly 20 years and abandoned them after moving to SF. I even tried Sprint and it sucked just as bad. ATT was the worst, though.

    The terrain and network load are just factors which none of the providers seem to be able to overcome at this time.

    I've even put a cell repeater in my home to overcome the terrain and "bomb shelter" type home construction which blocks signal where I live. I get three bars and decent service in the house. Ironically, I get better service standing outside my front door. Go figure.


    This was my issue in Santa Monica .... one or two bars inside and full signal as soon as I walked out the door.