For those of y'all that have worked in Customer Service

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    Sep 05, 2013 10:33 PM GMT
    What jobs in Customer Service have you had and did you like your job(s)?
    So far the only jobs I've had have been in customer service.

    I worked at Panda Express for two years. I really liked working there, but we had a lot of rude customers (which is common in Fast-Food). My co-workers definitely made the job fun.

    Now I'm a restaurant server (1 year so far). I really like this job, but it's very fast-paced. Much harder than I thought it would be, but the tips make it worth-while!

    What about y'all?
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    Sep 05, 2013 10:39 PM GMT
    Way back in the day I worked at Safeway and Wal-Mart, at the former as a Courtesy Clerk and the latter as a cashier. Two years ago I worked at a Jugo Juice (smoothie/wrap place) for several months and the customers were actually really good, it was just my boss there that was the bitch. Actually, come to think of it my bosses were pretty much the only people that made retail jobs consistently miserable for me. I pitied stupid/unruly customers but at least they eventually leave...you can't ditch your bosses so easily.
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    Sep 05, 2013 10:43 PM GMT
    My first customer service job was for Chemical Bank. I worked on a floor with 500 people. It was where I first learned to hate people. Yup. That's what customer service does to you.
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    Sep 05, 2013 10:54 PM GMT
    juvenescences saidWay back in the day I worked at Safeway and Wal-Mart, at the former as a Courtesy Clerk and the latter as a cashier. Two years ago I worked at a Jugo Juice (smoothie/wrap place) for several months and the customers were actually really good, it was just my boss there that was the bitch. Actually, come to think of it my bosses were pretty much the only people that made retail jobs consistently miserable for me. I pitied stupid/unruly customers but at least they eventually leave...you can't ditch your bosses so easily.


    Between my two jobs, I've had about 7 or 8 different managers. I've only really like 3 of them, which really sucks.

    JohnSpotter saidMy first customer service job was for Chemical Bank. I worked on a floor with 500 people. It was where I first learned to hate people. Yup. That's what customer service does to you.


    I've always said that too, it's really unfortunate.
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    Sep 05, 2013 10:57 PM GMT
    Many years ago, I worked in a call center for Williams-Sonoma. Sucked balls. Only positive was getting to talk to celebs once in a while. Loni Anderson early one Saturday morning ordering a beach towel. Really? Alan Sues ordering leopard print bath towels....Grrr...he was funny. Celeste Holm - super nice. Meredith Brokaw (Tom's wife...meh.) Augustin Burroughs...crappy taste in bedding. Connie Stevens - um, no, I cannot comp your shipping charge of $150.

    For some reason, the one I remember the most was Quintana Roo Dunne. Very delicate. She passed much too soon. Lovely person.
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    Sep 05, 2013 11:03 PM GMT
    A couple of years ago to get out of the house while caring for my ailing parents I worked one season as a check-in agent for the Port of Miami. The only reason I took the job was because I figured that the customers would generally all be in a good mood regardless of whatever delays occurred because they all knew they'd soon be boarding a fun ship for a week. I was right. Though I did it as a lark I was offered a supervisory role but turned it down because my parents recovered and I was able to move back to New York. I don't think I'd ever want to work in any other kind of customer service.
  • madsexy

    Posts: 4843

    Sep 06, 2013 12:24 AM GMT
    I think there are various types of customer service - retail sales, actual customer service through a call center or in person, receptionists, waiters, help desk, etc. I think all of them require some angelic qualities on the part of those who do the jobs well . . . and so many don't even try, for which there's no excuse. And there's no excuse for the customers who are rude, unnecessarily demanding and often abusive people who try the patience of customer service workers.
  • poky_panda

    Posts: 25

    Sep 06, 2013 12:35 AM GMT
    Yea, almost 4 years for me in customer service/retail at CVS Pharmacy. Its up and down. I didn't mind it much back then, but a lot of things has changed. My co-workers that I was close to have either transferred different stores, or quit, Hell, last week was one of my close co-worker quit, except the fact he had to move to Milwaukee with his girlfriend. Been through 3 different managers and new employees. Pretty much not the same anymore, but I'm thinking about leaving though. The staff use to be so diverse but it is not like that anymore. All Hispanics and I'm the only Asian. Definitely feel out of place there. As someone who has worked there for quite sometime, I really don't recommend working there. It gets very busy and not many cashiers either too help out.

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    Sep 06, 2013 12:38 AM GMT
    Worked at a mega church kitchen (dishwasher)
    Worked the party room at Zoo City. (similar to a teenage version of Chuckee Cheese)
    Worked at a year-round Summer Camp with kids.

    Not the ideal customer service exactly but had a lot of little people in my face.
  • KepaArg

    Posts: 1721

    Sep 06, 2013 12:48 AM GMT
    Worked as a server in an upscale beachfront restaurant. I liked it for the most part, money was good, and liked my coworkers and managers.

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    Sep 06, 2013 12:55 AM GMT
    I worked at Zaxby's for 6.5 years. Loved it along with my coworkers!
  • winwin

    Posts: 264

    Sep 06, 2013 1:33 AM GMT
    I worked for ATT Uverse and one time a guy called and asked if I could take LOGO off his TV. I felt like telling him to not watch it if he was uncomfortable with that channel. Obviously he was a homophobe and a dumb ass.
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    Sep 06, 2013 1:37 AM GMT
    I worked retail at walmart, target, and Meijer. I was an office manager for our family business and worked in fast food. Ive even worked at a call center. I did this because I had to. I have never been a customer service guy, I hated it. The customer is not always right. Ive had my fill of those type of jobs and have moved on to bigger and better things. I'm all customer serviced out icon_cool.gif
  • nomad4life

    Posts: 332

    Sep 06, 2013 1:47 AM GMT
    First I worked at WalMart where I first learned that no matter how rude the customer and how much the company values their business, most times the managers will side with the employee. Made me feel safe and good and "In your face" to all the rude bitches.

    Then I worked at Disney where I learned no matter how many times the company sides with you, management still sucks and it's really the coworkers that get you through the day. I really liked that job.
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    Sep 06, 2013 2:10 AM GMT
    you name it I've done it.
    My favorite was Christmas at Macy's. Electronics/luggage.
    -remember a guy trying to return a top load bada VCR that we never sold, had to be 10 years old. The guy raised all sorts of hell. Commissions on luggage was amazing, except for all the people that would bring them back after their vacation.

    Worst was pizza delivery--would rather clean porta-John's for a living, than ever do that again.
  • BAHBAA

    Posts: 122

    Sep 06, 2013 2:25 AM GMT
    dustin_K_tx saidyou name it I've done it.
    My favorite was Christmas at Macy's. Electronics/luggage.
    -remember a guy trying to return a top load bada VCR that we never sold, had to be 10 years old. The guy raised all sorts of hell. Commissions on luggage was amazing, except for all the people that would bring them back after their vacation.

    Worst was pizza delivery--would rather clean porta-John's for a living, than ever do that again.


    I worked for Bloomies for 2 years. Thats Macy's/Bloomingdales return policy is wack lol
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    Sep 06, 2013 2:26 AM GMT
    Don't do it bro!!! Don't do it!!!
  • Breeman

    Posts: 339

    Sep 06, 2013 2:31 AM GMT
    I was a French service waiter. I guess that's customer service. I enjoyed it. Good experience working with people in busy stressful atmosphere. Lot's of free food, beer, drinks and parties - good times!
  • BAHBAA

    Posts: 122

    Sep 06, 2013 2:33 AM GMT
    I've working in retail a few times.

    First for Abercrombie and Fitch / Hollister... the pay sucked but it was a ton of fun and u basically got paid to hang out with your friends and goof off. It was also great because customer service wasn't really a focal point for them although it got pretty annoying listening to the comments about the music, smell, and lighting. Obviously we have nothing to do with that.

    Then I worked for Bloomingdales in designer shoes. The commissions and discount were great, but i got really sick of being forced to take shit back that people had worn and have to appease nasty customers that aren't even people i would chose to work with. It was also the most uncomfortable job between all the standing, having to keep a suit jacket on, and the ridiculous temperature in that store.

    some of the customers were complete nightmares and the demands used to literally make me laugh. Had this one woman lose it on me because i suggested her daughter wear this hot pair of Dior pumps to a job interview at which she started screaming that her daughter is "a professional not a prostitute" nd on and on about how insulted she is, i want to see your manager blah blah blah. I introduced her to another selling professional and told her i would not be working with her in the future. Im not found of that shit.
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    Sep 06, 2013 2:37 AM GMT
    Worked in retail all four years of college. Was the best incentive ever to do well in school and never sell, fold, cook, clean or handle money ever again!
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    Sep 06, 2013 2:49 AM GMT
    I've worked at a floral shop, it was by far my favorite job. All I did was water flowers and recommend flowers as gifts for that special occasion. Unfortunately my family had to move so I had to leave that job. If you guys need any help with flowers for that special guy let me know, I'm the guy for the job. ^-^
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    Sep 06, 2013 3:53 AM GMT
    poky_panda saidYea, almost 4 years for me in customer service/retail at CVS Pharmacy. Its up and down. I didn't mind it much back then, but a lot of things has changed. My co-workers that I was close to have either transferred different stores, or quit, Hell, last week was one of my close co-worker quit, except the fact he had to move to Milwaukee with his girlfriend. Been through 3 different managers and new employees. Pretty much not the same anymore, but I'm thinking about leaving though. The staff use to be so diverse but it is not like that anymore. All Hispanics and I'm the only Asian. Definitely feel out of place there. As someone who has worked there for quite sometime, I really don't recommend working there. It gets very busy and not many cashiers either too help out.



    We need to seal up the border.
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    Sep 06, 2013 4:17 AM GMT
    I worked as a waiter when I was 18/19 and I worked in retail for over 12 years.As manners have gone the way of the dodo bird I am sure working in retail is worse than ever.Toss in the pathetic parents who think spanking s wrong but a child screaming and running all over a store is perfectly ok.I could not take working in a store anymore.Give me the old elegant department stores I remember as a child where they would toss you out for bad behavior.icon_smile.gif Ry
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    Sep 06, 2013 4:39 AM GMT
    Pizza - 5 years
    Waiter - 5 years
    Hyatt Regency room service - 1 day (although I did get to meet Cheap Trick)
    Music (CD's, DVD/video) retail - 6 years
    CA State Parks 4 years
    Medical - 5 years
  • vis21

    Posts: 114

    Sep 06, 2013 5:02 AM GMT
    http://www.youtube.com/watch?v=UB6e6gi3pgU

    thats a video of my first job which involved customer service! haha, besides that, i worked in a grocery store which really helped me develop great customer service skills and experience in a year. You literally serve every single type of person of all ages, personalities, ethnicities, sizes, shapes, etc because everyone needs groceries!