Computer Issues: What's With That Virus Remover Thing?

  • Posted by a hidden member.
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    Dec 07, 2008 8:06 PM GMT
    Thought maybe someone would know about this. Most times I get on-line, a Virus Remover website appears and wants to run a scan of my system. Usually I have to delete it 5 or 10 times before it goes away. Anyone else have this problem? Anyone know how to get rid of it?
  • Posted by a hidden member.
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    Dec 07, 2008 8:12 PM GMT
    Sounds like you have a virus/spyware. I just removed it from a friend's computer. It was called "Antivirus 2008". Does your pop-up have a name on it?
  • Posted by a hidden member.
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    Dec 07, 2008 8:14 PM GMT
    Yeah -- actually, that's the name of it.
  • Posted by a hidden member.
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    Dec 07, 2008 8:18 PM GMT
    Best thing to do is not click on the pop-ups at all. Right click on the rectangle in your task bar (bottom of the screen) and hit close. Go into C: Program Files and delete the Antivirus 2008 folder. Empty your recycle bin. It's also a good idea to do this all when your internet is not working.

    I'd also recommend downloading and running Spybot or something similar. http://www.spybot.com/en/download/index.html

    If the infection is bad enough, you might need to have an IT person look at it. Do NOT download another application you found on google to remove it though. Those are usually the same type of applications that just make the issue worse.

    Good luck.

    Oh yeah, make sure you have an antivirus program running and updated all the time. For a free one, I recommend http://free.avg.com/download?prd=afe
  • Posted by a hidden member.
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    Dec 07, 2008 8:21 PM GMT
    Wow! Thanks so much! I really appreciate it. Will give it a try.
  • Posted by a hidden member.
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    Dec 07, 2008 8:25 PM GMT
    No prob! If you have any more issues with it, drop me an email. I'd be happy to help you figure it out.
  • Posted by a hidden member.
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    Dec 07, 2008 8:41 PM GMT
    Will do. Thanks very much!
  • cowboyathlete

    Posts: 1346

    Dec 07, 2008 8:48 PM GMT
    halltd saidBest thing to do is not click on the pop-ups at all. Right click on the rectangle in your task bar (bottom of the screen) and hit close. Go into C: Program Files and delete the Antivirus 2008 folder. Empty your recycle bin. It's also a good idea to do this all when your internet is not working.

    I'd also recommend downloading and running Spybot or something similar. http://www.spybot.com/en/download/index.html

    If the infection is bad enough, you might need to have an IT person look at it. Do NOT download another application you found on google to remove it though. Those are usually the same type of applications that just make the issue worse.

    Good luck.

    Oh yeah, make sure you have an antivirus program running and updated all the time. For a free one, I recommend http://free.avg.com/download?prd=afe
    I second the recommendation of Spybot - which is free, by the way. Another good free program for spyware is Ad Aware.
  • Posted by a hidden member.
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    Dec 07, 2008 8:56 PM GMT
    Spammers and bot networks count on gay porn viewers. ROFL.

    Never, ever, run without a virus checker.

    Never, ever, run without a spyware checker.

    Like so many things, it's a matter of personal responsibility.

    Thousands of computers are compromised every day.

    Spybot Search and Destroy and Ad Aware, are the two main tools for spyware, and AVG anti-virus (Grisoft) is the main free tool for anti-virus. There's really no excuse for getting a virus, if you have current tools (chances are very low you'll get anything with current protection).

    Main thing is, once your computer is cleaned up, keep the updates on it, stay away from porn (they're a completely bad element in cyberspace), and never, ever, ever, run without current spyware checkers and an anti-virus if you're using Microsoft technology.
  • Posted by a hidden member.
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    Dec 07, 2008 8:58 PM GMT
    Number 1 method for avoiding those pesky "Virus Remover" applications: stop looking at free porn, LOL!

    If you wanna get rid of it, get Spybot Search & Destroy and a free antivirus program like Avast! or AVG, and if that doesn't work, nuke your computer.
  • Posted by a hidden member.
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    Dec 07, 2008 10:20 PM GMT
    Well, the fact is, I don't watch any porn, gay or otherwise. Zero. In fact, the only "gay-friendly site" I go to is this one.
  • Posted by a hidden member.
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    Dec 08, 2008 12:37 AM GMT
    Get AVG, it is free.
  • Posted by a hidden member.
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    Dec 08, 2008 1:52 AM GMT
    1. Buy Mac

    2. Place PC in trash can

    3. Continue "not watching porn"
  • Posted by a hidden member.
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    Dec 08, 2008 1:58 AM GMT
    ROFL.
  • Posted by a hidden member.
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    Dec 08, 2008 2:32 AM GMT
    I do IT work, and I've been almost exclusively handling the issues that come in about this exact problem from our users on Windows XP. Here are the things I've been doing to get rid of it. It's a bit more involved, but you're pretty sure to successfully remove just about all of the core components that make these apps work. I say "most" because I haven't found a way to know for sure if 100% of them are being removed; I know enough of them are to prevent the application from working anymore and, thus, causing you problems.

    1. Reboot the PC and log in as Administrator (or an account, preferably not the one you typically log into, that has administrative rights).

    2. Click this link to download a tool called "Roguefix."

    http://www.internetinspiration.co.uk/downloads/roguefix_2.230.bat

    It's basically just a batch file that has been hand-crafted by a group of guys specifically for these "rogue" anti-virus and spyware applications. Just save it to the desktop of the Administrator, or equivalently privileged, account.

    3. Reboot the PC again, this time booting up into Safe Mode. You do this by hitting the "F8" key in that moment of black screen between your POST screen (that usually has your computer's manufacturer logo on it) and the Windows XP loading bar. I would suggest that as soon as your POST screen goes away, start hitting F8 repeatedly until you see the boot menu. THen just select "Safe Mode." You might have to hit "Enter" on the next screen if it asks you which Windows installation for which you want to run Safe Mode.

    4. Once it's up in Safe Mode, log back in as Administrator. Once in, go to your Control Panel (Start > Control Panel, or Start > Settings > Control Panel), go into Folder Options, and in the View tab make sure you can see Hidden Files and Folders. Once that's set, use Windows Explorer to navigate to the following location:

    C:Documents and Settings[username that you use most often]Local SettingsTemp

    Delete everything in the folder, and back up one folder level. Go into Temporary Internet Files, and delete everything in that as well. Once done, navigate here:

    C:windowsTemp

    Delete everything in it.

    [TAKE A BREAK - This is rigorous for users not used to it, I realize! But we're almost done! icon_smile.gif]

    5. Once all those files are deleted, right-click your My Computer icon (either on your desktop or in your Start menu) and click Properties. Then, click the System Restore tab. Check "Disable System Restore," then Apply and OK to close the window.

    6. Next, the moment you've been waiting for: Roguefix. Double-click the file that you saved to your Administrator desktop. An arcane looking red DOS-esque screen will appear. Simply follow the prompts, hit Enter when it asks, and select the "Yes" options for resetting Home Page and Wallpaper to default (just to be safe).

    7. When finished, Reboot the PC back into Normal mode and log into your usual account.

    8. If you use Internet Explorer, open it up before you do anything else, and go to Tools > Manage Add-ons. Go down the list of Add-ons and look for anything that has either a missing or questionable publisher, highlight it/them, and click the "Disable" radial button at the bottom. You'll have to do this for every one of them.

    9. Close IE, re-open it, and go download a good anti-malware app. SpyBot is good for spyware and AVG is a good, free Anti-virus application, both come highly recommended in their respective fields.


    I really hope this helps, and I'm sorry it's so long. It took me almost a week of research and trial and error to get this process down. Aside from a couple of *really* odd cases involving other, far more devious malware applications, this process has met with 100% success on our users' machines. Hopefully it will work for you, too. icon_smile.gif

    If you wanna' message me or anything w/ questions or want an explanation of why I did what, I'll be glad to answer them best I can! Anyone else, feel free to pass this process on.

  • Posted by a hidden member.
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    Dec 08, 2008 2:34 AM GMT
    LOL! *hugs my shitty pc*

    And I agree with Spybot, it's one of the rarer applications I trust completely. Most commercial antivirus/antispyware apps today are prone to being bloatware.

    I am just very careful on what I click, download, and plug into my PC. If there are problems there are better ways to get rid of it, methinks. I am partial to HijackThis. I only use antivirus and antispyware for detection and prevention mostly.
  • Posted by a hidden member.
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    Dec 08, 2008 3:01 AM GMT
    Mtown--thank you so much! I really appreciate your time in writing that out for me.

    Thanks !!