Crappy Kitchen-Aid Refrigerator-Freezers and Ridiculous Hours for Bevmo Liquor Store

  • Suetonius

    Posts: 1842

    Oct 25, 2015 7:16 AM GMT
    Don't buy them - they are crap.

    My rant:

    Long before its useful life should be over, mine has stopped working twice in a year - and now stopped working once again. Had a repairman here for 4 hours the last time (there is very difficult access to the internal workings - incompetent engineering, I would say), and he basically said, after replacing a fan, it wasn't permanently fixable. The fridge Has been running non-stop for two months until tonite.

    To make a perfect day, Bevmo, the big liquor store around here closes at 8:00 pm (San Francisco really is a provincial town, not a major city), so I can't buy big bags of ice, but am stuck with the small ones at local (awful) Safeway supermarket.
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    Oct 25, 2015 7:21 AM GMT
    Life is hard.
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    Oct 25, 2015 8:21 PM GMT
    I don't know how they rated Kitchen-Aid fridges but this is why I have a subscription to Consumer Reports; they at least steer you away from the lemons.

    If you can, look on the bright side; the new Energy Star requirements for fridges make buying a new one a very good idea. I still have my ancient Sears Kenmore fridge which I know I should replace but am too lazy to figure out which one to get.
  • Suetonius

    Posts: 1842

    Oct 25, 2015 8:39 PM GMT
    bon_pan saidLife is hard.


    I know - it's a first world problem - but that's where I live.
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    Oct 25, 2015 10:03 PM GMT
    Kenmore gets my vote, too. Bought all mine at Sears Outlets - and paid a fraction of their regular prices. And, they LAST!

    As for ice, try my shameless approach: go into a McD's, Wendy's, Burger King, or 7-11 with an empty travel mug and hit them up for some. Never been turned down yet!
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    Oct 25, 2015 11:22 PM GMT
    My Neff (German) fridge is 20 years old and still going strong.
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    Oct 26, 2015 12:36 AM GMT
    i buy from a used appliance place in town. I would suggest you do too. Like asap.

    they remove replace and all is good.

    not an emotional issue; junk dont work its out.
  • Suetonius

    Posts: 1842

    Oct 26, 2015 7:30 AM GMT
    MGINSD saidKenmore gets my vote, too. Bought all mine at Sears Outlets - and paid a fraction of their regular prices. And, they LAST!

    As for ice, try my shameless approach: go into a McD's, Wendy's, Burger King, or 7-11 with an empty travel mug and hit them up for some. Never been turned down yet!

    Good idea - but your travel mug probably won't hold 30 pounds of ice.
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    Oct 26, 2015 3:52 PM GMT
    Suetonius saidDon't buy Kitchen-Aid - they are crap.

    I'm sorry to hear that. What year is yours?

    Our KitchenAid side-by-side reefer is about 11 years old I believe, already purchased when I moved in about 8 years ago. Runs just fine, doesn't show its age. I think it's a rebadge that K-A got from another manufacturer, possibly White-Westinghouse at that time.

    We have other K-A appliances I bought, all countertop. A stand mixer, which is the standard in US homes, as well as one of their countertop ovens, and a toaster that matches the retro look of the mixer. Oh, and an electric hand mixer. They all work great.

    But major appliances are a different animal. Performance changes from year to year. There was a time Maytag was the gold standard of washers and dryers, and that's what I bought. Then they went downhill, and I bought other brands.

    Newer reefer models have more advanced features I would like, and if this K-A dies at around 12 years it won't upset me. An opportunity to get something more energy efficient and offering more.

    Just like when our dishwasher died recently after nearly 7 years. It was working fine, a top rated from Consumer Reports when new, until it stopped working. Now we've got the current CR top rated, and it's better yet. Until it dies, and the next model comes along. (I'm being optimistic that I'm gonna outlive these things myself to see this)

    I just accept this process. It's like cars. But intermittent early breakdowns I don't accept. We very rarely have something break down. And when it finally does, well, I wanted a new one anyway.

    Again, I'm sorry to hear you having these issues, and I'll keep them in mind when our own KitchenAid refrigerator meets its end.
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    Oct 26, 2015 5:04 PM GMT
    Almost all the brands we're familiar with for big appliances are melded into one or two manufacturers, and they've mostly gone to crap. Much like cars, I think they "premium" mass-market brands rely on trim and gadgets to get your attention but they're not really made any better.

    I agree with Art that K-A's countertop appliances are well-made and they stand behind them (we have the stand mixer and the blender) but larger and smaller things that they sub out, they are just putting their name on it which is having the effect of damaging their brand, of which Whirlpool is the parent.

    We have a Maytag fridge which is also which is also a Whirlpool if you dig into the parent ownership. It stopped working a few years ago and my BF and I fixed it ourselves following a Youtube video and about $49 in parts we got via mail order.
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    Oct 26, 2015 5:26 PM GMT
    There is no "Kenmore." That's just a Sears label. Most of them are rebranded GE units. But now there is no GE - they're Electrolux. Lots of these brands have no existence as manufacturing companies at all anymore. They're just trademarks owned by holding companies. For example, anybody (e.g. any low-rent Chinese factory) can use the "Black & Decker" label for a fee.

    When I built my house, I got a "great deal" on a package of matching mid-range "Kenmore" kitchen appliances. I sort of knew at the time that they were "last year's models." What I didn't realized was that they were from a line that was utterly discontinued. By the time they started needing parts, none could be had. Well, they are actually mostly OK after 16 years, except the control board for the ovens is a bit sketchy. Sometimes the alarm beeps once for no apparent reason. A couple of times a year, it will start maniacally beeping in a random pattern at 3 a.m., and ignore entry from the keypad. Shutting off the circuit breaker for a day usually cures it.

    Anyhoo, most of the retail stores get their bags of ice from the same distributor. If you need a lot of it, you can usually go load up right at their plant. Of course, they're probably open, like 0400-1600.
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    Oct 26, 2015 5:48 PM GMT
    ShiftyJK08 saidAlmost all the brands we're familiar with for big appliances are melded into one or two manufacturers, and they've mostly gone to crap. Much like cars, I think they "premium" mass-market brands rely on trim and gadgets to get your attention but they're not really made any better.

    I agree with Art that K-A's countertop appliances are well-made and they stand behind them (we have the stand mixer and the blender) but larger and smaller things that they sub out, they are just putting their name on it which is having the effect of damaging their brand, of which Whirlpool is the parent.

    We have a Maytag fridge which is also which is also a Whirlpool if you dig into the parent ownership. It stopped working a few years ago and my BF and I fixed it ourselves following a Youtube video and about $49 in parts we got via mail order.

    Earlier Maytag washers & dryers, like I owned, were made by them. Then they increasingly farmed them out. After their Neptune washers were disasters and nearly sank the company.

    My previous dishwasher was a Whirlpool. And had a top rating from Consumer Reports at the time. But then it started acting up as it approached 6 years, out of warranty.

    I guessed it was a faulty water valve. So I took a chance and got a replacement from a plumbing supply place. I compared the 2 units, and they were the same manufacturer. Which Whirlpool had outsourced. I did the swap myself, crossed my fingers and turned it on. Worked like new.

    But then the dishwasher totally failed about a year later, when the electronic circuit board went out. The cost and difficulty of a total replacement was too much for me. That's when I got the new Bosch dishwasher, again top-rated by CR. Designed in Germany, but actually built in Canada, I believe in a Bosch factory. That's today's world economy for you.
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    Oct 26, 2015 7:00 PM GMT
    mindgarden saidThere is no "Kenmore." That's just a Sears label.
    Yep.
    I don't know who made my Kenmore fridge but when I bought my washer and dryer they were made by Whirlpool. Whirlpool always got top marks for reliability by Consumer Reports. And Consumer Reports tells you what the underlying brand is for these rebadged ones like Kenmore, but the only thing that matters to me is the reliability score.
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    Oct 26, 2015 9:21 PM GMT
    Art_Deco said
    I'm sorry to hear that. What year is yours?

    Our Kitchen-Aid side-by-side reefer is about 11 years old I believe, already purchased when I moved in about 8 years ago. Runs just fine, doesn't show its age. I think it's a rebadge that K-A got from another manufacturer, possibly White-Westinghouse at that time.

    We have other K-A appliances I bought, all countertop. A stand mixer, which is the standard in US homes, as well as one of their countertop ovens, and a toaster that matches the retro look of the mixer. Oh, and an electric hand mixer. They all work great.

    But major appliances are a different animal. Performance changes from year to year. There was a time Maytag was the gold standard of washers and dryers, and that's what I bought. Then they went downhill, and I bought other brands.

    Newer reefer models have more advanced features I would like, and if this K-A dies at around 12 years it won't upset me. An opportunity to get something more energy efficient and offering more.

    Just like when our dishwasher died recently after nearly 7 years. It was working fine, a top rated from Consumer Reports when new, until it stopped working. Now we've got the current CR top rated, and it's better yet. Until it dies, and the next model comes along. (I'm being optimistic that I'm gonna outlive these things myself to see this)

    I just accept this process. It's like cars. But intermittent early breakdowns I don't accept. We very rarely have something break down. And when it finally does, well, I wanted a new one anyway.

    Again, I'm sorry to hear you having these issues, and I'll keep them in mind when our own Kitchen-Aid refrigerator meets its end.


    Love my KitchenAid kettle. It's about a year old, so I can't vouch for its longevity, but it's very sturdy and I give it full marks for style.

    231933584?$prod_main$

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    Oct 26, 2015 10:07 PM GMT
    Ex_Mil8 said
    Love my KitchenAid kettle. It's about a year old, so I can't vouch for its longevity, but it's very sturdy and I give it full marks for style.

    231933584?$prod_main$



    Wish that had been available when we got ours (it's fine, but very basic). What does the slider do, temperature in Centigrade?
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    Oct 26, 2015 10:19 PM GMT
    Ex_Mil8 said
    Love my KitchenAid kettle. It's about a year old, so I can't vouch for its longevity, but it's very sturdy and I give it full marks for style.

    231933584?$prod_main$

    Standalone_1175X1290_zpslxylwybt.jpg
    Very nice kettle. Here's our K-A toaster I got last Christmas, to match our stand mixer. It also comes in red like your kettle. But the Man likes all his appliances to be black, so that's what I get him.

    I could imagine a kettle like yours blending in nicely in black, as you can see. Except that we simply don't need one.

    BTW, those temp sliders for the different sides also light up by temperature, as your kettle does, and time down as the toast is done. Very convenient for when I'm judging having a poached egg done perfectly to match the finished toast, which rises slowly to lovely bell rings. And if you can't get to it quickly enough, the toast automatically lowers, and another light indicates a warming pattern until you're ready.
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    Oct 26, 2015 10:28 PM GMT
    ShiftyJK08 said
    What does the slider do, temperature in Centigrade?


    Yes.
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    Oct 26, 2015 10:34 PM GMT
    Art_Deco said
    Standalone_1175X1290_zpslxylwybt.jpg
    Very nice kettle. Here's our K-A toaster I got last Christmas, to match our stand mixer. It also comes in red like your kettle. But the Man likes all his appliances to be black, so that's what I get him.

    I could see a kettle like yours blending in nicely in black. Except that we simply don't need one.


    I'd like to get that toaster (in red), but my 15 year-old Dualit toaster shows no signs of giving up.
    11171069-1234327229829441.jpg

    First world problems indeed.
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    Oct 26, 2015 11:08 PM GMT
    Ex_Mil8 said
    Art_Deco said
    Standalone_1175X1290_zpslxylwybt.jpg
    Very nice kettle. Here's our K-A toaster I got last Christmas, to match our stand mixer. It also comes in red like your kettle. But the Man likes all his appliances to be black, so that's what I get him.

    I could see a kettle like yours blending in nicely in black. Except that we simply don't need one.


    I'd like to get that toaster (in red), but my 15 year-old Dualit toaster shows no signs of giving up.
    11171069-1234327229829441.jpg

    First world problems indeed.

    I think I've seen your Dualit being sold in the States, looks very similar, and very nice. The KitchenAid also comes in a 2-slice version, but I like the 4-slice for breakfast together. And each side is kept set to our own temperature, he liking darker and me lighter, and once we got it perfect I don't like messing with it. It also has a defrost setting before going on to toast, which he likes for bagels that he keeps in the freezer. So it isn't merely style, but also function. And I hope (fingers crossed) durability. It weighs close to 20 pounds, a real tank.

    And here's the stand mixer we have that matches it in black. I've gotten him something over a half-dozen accessories for it, that grind meat, make sausages, shred, grate, make multiple kinds of pasta, and believe it or not, also make ice cream.

    Standalone_1175X1290-1_zpsjkvsrmpv.jpg
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    Oct 26, 2015 11:34 PM GMT
    Ex_Mil8 said
    ShiftyJK08 said
    What does the slider do, temperature in Centigrade?

    Yes.

    It's evidently sold in the US, available in black. But here's the strange thing for the US, making me think it's made in Europe - it only comes in Celsius temp readings on the slider setting. The round gauge has both F & C. Price was $200 USD, currently reduced to $180. Don't know how that compares to the UK.

    Standalone_1175X1290-2_zpsykdrz6gn.jpg
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    Oct 26, 2015 11:53 PM GMT
    Art_Deco said
    Suetonius saidDon't buy Kitchen-Aid - they are crap.

    I'm sorry to hear that. What year is yours?

    Our KitchenAid side-by-side reefer is about 11 years old I believe, already purchased when I moved in about 8 years ago. Runs just fine, doesn't show its age. I think it's a rebadge that K-A got from another manufacturer, possibly White-Westinghouse at that time.

    We have other K-A appliances I bought, all countertop. A stand mixer, which is the standard in US homes, as well as one of their countertop ovens, and a toaster that matches the retro look of the mixer. Oh, and an electric hand mixer. They all work great.

    But major appliances are a different animal. Performance changes from year to year. There was a time Maytag was the gold standard of washers and dryers, and that's what I bought. Then they went downhill, and I bought other brands.

    Newer reefer models have more advanced features I would like, and if this K-A dies at around 12 years it won't upset me. An opportunity to get something more energy efficient and offering more.

    Just like when our dishwasher died recently after nearly 7 years. It was working fine, a top rated from Consumer Reports when new, until it stopped working. Now we've got the current CR top rated, and it's better yet. Until it dies, and the next model comes along. (I'm being optimistic that I'm gonna outlive these things myself to see this)

    I just accept this process. It's like cars. But intermittent early breakdowns I don't accept. We very rarely have something break down. And when it finally does, well, I wanted a new one anyway.

    Again, I'm sorry to hear you having these issues, and I'll keep them in mind when our own KitchenAid refrigerator meets its end.


    "reefer models"

    You don't REALLY keep your reefer in the refrig do ya?

    icon_wink.gificon_wink.gif
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    Oct 26, 2015 11:56 PM GMT
    Art_Deco said
    Ex_Mil8 said
    Love my KitchenAid kettle. It's about a year old, so I can't vouch for its longevity, but it's very sturdy and I give it full marks for style.

    231933584?$prod_main$

    Standalone_1175X1290_zpslxylwybt.jpg
    Very nice kettle. Here's our K-A toaster I got last Christmas, to match our stand mixer. It also comes in red like your kettle. But the Man likes all his appliances to be black, so that's what I get him.

    I could imagine a kettle like yours blending in nicely in black, as you can see. Except that we simply don't need one.

    BTW, those temp sliders for the different sides also light up by temperature, as your kettle does, and time down as the toast is done. Very convenient for when I'm judging having a poached egg done perfectly to match the finished toast, which rises slowly to lovely bell rings. And if you can't get to it quickly enough, the toast automatically lowers, and another light indicates a warming pattern until you're ready.


    ^^^^^ both of those are really quite cool looking.
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    Oct 27, 2015 12:28 AM GMT
    freedomisntfree said
    "reefer models"

    You don't REALLY keep your reefer in the refrig do ya?

    icon_wink.gificon_wink.gif

    LOL! No, a lingering Army habit. A slang term some commercial kitchens also use. As an Army Lieutenant I was assigned the additional duty to be the Company Mess Officer. Not that I knew the first thing about kitchens and food prep, but the Army always wanted an Officer "in charge" of things, even when the Sergeants had everything perfectly under control.

    And later when as a Captain I became a Company Commander I also "owned" an entire mess hall for which I was responsible. A duty I took very seriously, because I wanted my soldiers well fed with good, healthy food. Those personal interests I took, as Mess Officer and Company Commander, made me familiar with the procedures, terms, and slang my Mess Steward and his cooks used. And one of those was "reefer", especially for a large walk-in refrigerator.
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    Oct 27, 2015 6:30 PM GMT
    Art_Deco said
    It's evidently sold in the US, available in black. But here's the strange thing for the US, making me think it's made in Europe - it only comes in Celsius temp readings on the slider setting. The round gauge has both F & C. Price was $200 USD, currently reduced to $180. Don't know how that compares to the UK.


    I paid £110 ($170), so not much difference there. Just checked underneath mine: "Made in China"; while proudly boasting "Designed by KithchenAid St Joseph, Michigan USA" very prominently next to the KitchenAid logo on the side. Hey ho, Southbeach can now accuse us of exploiting Chinese workers in our kitchens too.
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    Oct 29, 2015 2:30 AM GMT
    OK, I just bought a KitchenAid electric teakettle online. Not the same one we've been discussing, they introduced a newer one. But also will blend nicely with the retro-look black toaster and stand mixer we have. And it's got all kinds of digital temperature displays on the flat top of the handle. C'est très élégant, n'est ce pas?

    Standalone_1175X1290-3%201_zpsgvota7zn.j