Cell phone advice

  • Posted by a hidden member.
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    Apr 14, 2009 12:23 PM GMT
    So very shortly my 2 year contract with at&t will be up so i find myself at a cross roads, stay with the same carrier or venture off to a new company. Could someone with a little bit of telecommunication savviness step to the plate and educate me? i've been researching online and it seems that at&t and verizon offer virtually the same plans, but it seems verizon might have better coverage.

    My kingdom for a phone plan

    gracias icon_biggrin.gif
  • HndsmKansan

    Posts: 16311

    Apr 14, 2009 12:27 PM GMT
    Great question here and I'd like to hear too. My contract is up next month and I have Altell. No real complaints, the coverage is decent.... but with two business (ground) lines and a home ground line, I'm paying way too much in telephone bills. Anyone know of good "combination" offers? Just basic advice as Calderon is asking would be good to hear.
  • junknemesis

    Posts: 682

    Apr 14, 2009 2:23 PM GMT
    NEW COMPANY!!!! AT&T is a huge rip off and I KNOW you can find a better deal elsewhere. Shop around. You can find someone who is better then to gouge their customers just cause they have a big name and massive coverage.
  • Posted by a hidden member.
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    Apr 14, 2009 2:33 PM GMT
    In the NE Verizon has the best coverage. they all cost about the same but only ATT has the IPHONE!!!!!
  • njnick

    Posts: 167

    Apr 14, 2009 2:36 PM GMT
    I actaully found AT&T to be a much better value than Verizon when you calculate the data plan. For the data plan on the smartphone I had with verizon it was a crazy expensive for unlimited data. With AT&T it's like 20 or 30 bucks for unlimited. Plus as Chungo said - AT&T has the iPhone...woot woot
  • Posted by a hidden member.
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    Apr 14, 2009 2:49 PM GMT
    I'm an Apple snob, but I'm not a fan of my iPhone -- so I'm switching carriers when my contract is up in a few months.
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    Apr 14, 2009 2:58 PM GMT
    I've had Sprint and AT&T for mobile carriers. I didn't really have any problems with either service. Sprint was the most clear for me, but AT&T isn't awful. I just have some echo in my calls sometimes and drop calls sometimes as well. The only reason I switched to AT&T was because they have Go Phone. Since I don't use my US phone all that much at the moment, I didn't want a long-term contract or monthly bill.

    But, it all comes down to how you use your phone really. Do you need data? What network are your friends on? Will that affect your monthly bill? Do certain carriers have spotty coverage where you live/travel? Is there a certain phone you "must have"?

    Unfortunately it's not a black and white decision.

    Good luck!
  • Posted by a hidden member.
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    Apr 14, 2009 3:14 PM GMT
    I'm wearing out the Ignore button on my hellomoto, and when my contract is up I'm taking my phone out and shooting it.

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    Apr 14, 2009 3:34 PM GMT
    I've had sprint for as long as I can remember. I started shopping around about 6 months ago and found that for what I get that AT &T and Verizon did not offer any better deals for me to switch.

    In terms of coverage , depends on where you live, are going etc.

    When I lived in DC, Verizon was the only one who had coverage in the Metro. (dont know if that is still true)

    Now that I am in Florida, Sprint pretty much gives me the same coverage that any other carrier would.

    If I have ever had a signal problem, I noticed that usually every other person with a phone had the same issue which means it is not a phone carrier issue.

    In terms of international service, Sprint phones dont work out of the country. You either have to do something with a sim card or whatever('i'm not a technie I dont know). I did not have service in Brazil when I went down there.

    At and T has international service I believe and their phones work out of the country( I think)

  • Posted by a hidden member.
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    Apr 14, 2009 3:36 PM GMT
    ATand T sux ass.
    Go Metro PC...unlimited calls, unlimited texts.
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    Apr 14, 2009 3:43 PM GMT
    I think ive tried every major carrier known. Sprint was down right the WORST in my area. Horrible customer service. And I always go back to ATT. I just got the iphone late last year and havent been happier. My company offers discounts on the monthly bill so it isnt bad at all. But with rumors with a new iphone coming out in June, you may want to wait if thats what you really want.
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    Apr 14, 2009 3:47 PM GMT
    Really, you've got to ask your friends who have different services to see which company has the best signal in the specific locations you need it. At least that's the first step out here in the mountains. Might be different in the flatlands.

    Rumor has it that new iPhone models are coming out in June, so for those who need to have the latest and greatest, we may be entering the "wait to buy" window.
  • Posted by a hidden member.
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    Apr 14, 2009 3:47 PM GMT
    I would suggest you frequent a few phone blogs: PhoneScoop, PhoneArena, Boy Genius Report, etc. Much of the service component depends on your area of the country, at least until the 4G higher hertz frequencies come into use.

    Verizon is known for best network, but overpriced and crap/dull phones.

    AT&T has the iPhone but pedestrian devices otherwise.

    Sprint always has the best, most forward phones...affordable plans, but their coverage is known for being spotty and their reception not so great. I have traveled with friends who have Sprint phones and my Verizon phone always maintains better quality and more wide-ranging coverage.
  • EricLA

    Posts: 3461

    Apr 14, 2009 4:51 PM GMT
    Really depends where you live, really. I live in LA and gave up Verizon for AT&T because of the iPhone. And while I love, love, love my iPhone, AT&Ts reception in my neighborhood, and even at work, isn't as good as Verizon. Verizon wasn't perfect, but AT&T was a step down. I was willing to make that trade off for the iPhone, but still I regret it at times.

    I'd ask people in your neighborhood and people you work with who their carriers are and their experiences. I forget the website, but I think there are more than one that rank the different carriers based on geographic region, customer satisfaction. Might be worthwhile to look that up.
  • DrewT

    Posts: 1327

    Apr 14, 2009 5:41 PM GMT
    Currently I have T-mobile. icon_smile.gif

    I started out with T-mobile because the plans were cheap, and the coverage was decent. The employees were all friendly if I had a problem.

    I move to ATT, which became Cingular, and I hated every minute of my contract. I had nothing but trouble when I had to talk to them about customer service.

    After ATT/Cingular, I switched to Verizon. I really did like Verizon, but their plans are expensive, and the phone selection at the time wasn't that great. Their customer service is excellent, however, and coverage is good.

    Now, I'm back to Tmobile (with the G1). I haven't had any problems with Tmobile. The coverage is decent to fair in larger cities. I live a bigger city and I've never lost coverage here (I don't leave a lot). As for the phone, it's great, but has a poor battery life.

    Hope this helps!!
  • Posted by a hidden member.
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    Apr 14, 2009 6:12 PM GMT
    Like everyone else said.. In terms of coverage, it depends on where you live. I have ATT and I get awesome reception everywhere I need to go. But in other cities/states, it may be a completely different story.

    I think ATT is a better deal. As far as I know, none of the other providers have rollover minutes. Plus, they have more offerings for data and messaging plans.

    The big bonus for me is that ATT is on a GSM network. So I can basically buy any unlocked GSM phone and use it. I've been out of contract for the past 5 years or so. I've been just buying unlocked phones, or buying used ones. Just swap the SIM card and go.

    Verizon is ok. My main gripe with them is that they install their own crappy software/OS on all the phones they sell, except maybe the smartphones. Often times this makes the phone buggy and unstable.

    All wireless providers usually have a 14 - 30 day trial period for new customers. You can sign up with Verizon and see if you like it. If it sucks, then you can cancel the service, return the phone, and just pay for the minutes you used. If it's good, you can cancel your ATT service.
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    Apr 14, 2009 6:55 PM GMT
    chungo44 saidIn the NE Verizon has the best coverage. they all cost about the same but only ATT has the IPHONE!!!!!



    here in Canada its the same, Rogers( + Fido Inc) has the iphone...so Im with Fido and IM HAPPY
  • Posted by a hidden member.
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    Apr 14, 2009 7:20 PM GMT
    I'm pretty sure that the iphones coming out in just is just an iphone 32gig option, so i dont think it's a new model.
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    Apr 14, 2009 7:21 PM GMT
    I posted this on someone elses thread a few months back. Read it, its long but I know what I am talkin about lol.

    Verizon is by FAR the most reliable. I could type for 4 hours about all the pros and cons about most main carriers (just cuz I do alot and i mean A LOT of reasearch about all the different types of technology invloved.) I will keep this quick to try to help you out.

    Verizon and sprint use CDMA (no sim cards). TMobile and ATT use GSM (sim cards)

    As long as you stay in the US mainly, CDMA is the way to go. Here is why:
    -CDMA signals travel farther and penetrate buildings much better
    -CDMA towers hold much more bandwidth than GSM towers (if you have ever been to the Kentucky Derby or the Inauguration or any place with THOUSANDS OF PEOPLE in one spot, people using GSM may have difficulty making/receiving calls for this very reason)
    -CDMA users generally have no problem making/receiving calls when they only have one "bar". In my experience with ATT and Tmobile, when you only have one "bar", the call is choppy.

    Besides those reasons, I recommend Verizon because their network just covers more of the US than anyone elses. They are the largest network in the US, and they offer discounts for damn near everything. They offer insurance on ALL of their phones, and you also can specify 5 numbers (10 for family plans) that are not on Verizons network that you can call for free whenever. If you choose NOT to get a Smartphone or Blackberry, you can get unlimited internet for only 15 bucks a month. Cheaper than most i think. I have the Blackberry Storm and love it. The REQUIRED data package is $30 a month.

    All in all, in major cities, you shouldn't have real trouble with any provider, but i know verizon would shine once you go deep in hospitals, basements, elevators, ect. Plus in all the places I have traveled, I have had service, and I cant tell you how many times I have lent my phone to someone to use a call WHILE WE ARE ON A HIGHWAY. That makes no sense to me. Once in Chicago, my buddies Tmoble phone lost service in the mall with the lego place lol. (on the freakin magnificent mile)

    Last note, Verizon offers you 30 days to completely try them out. If you aren't happy, take the phone back and walk away. I am 90% sure no other place offers this, but Verizon does because they have the lowest drop rate (which means fewer people leave verizon than any other wireless company).

    As for my cell phone, I have a Blackberry Storm, but I used to have the Gzone Boulder. Its the waterproof one they offer. Flippin sweeeet.

    phone.jpg




    Good luck man, I tried to keep this short lol. If you have any more questions, jus shoot me a message. I know damn near everything to know about how these things work.
  • Posted by a hidden member.
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    Apr 14, 2009 7:44 PM GMT
    My ex works for Verizon. By far the best customer service. However, I have an iPhone and (diametrically to ZDrew) I've been a proudly non-Apple person and still am - except for my iPhone - I can't live without it now after almost 2 years. (Admittedly I actually use many apps, not games on the phone - some of which are now critical to me.)

    I was a Verizon customer and switched to (what was Cingular and now) AT&T.
    The monthly cost is the same with better bang for the buck.
    I've had bad experiences with either coverage or customer service with all other carriers (Sprint and T-Mobile) so for me AT&T is it. The difference in coverage for me is negligible. If I were to switch back to Verizon with a comparable phone, the cost would be far higher for the same services as mentioned by njnick.

    Just check each provider online and look at the maps of coverage for each and see if their coverage and the services you need can be met at a reasonable cost.

  • Posted by a hidden member.
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    Apr 14, 2009 8:01 PM GMT
    Looking at the US overall, Verizon is a bit better than AT&T. But unless you plan to be all over the US all the time, the coverage you get in your own area should be considered first. In some areas AT&T service is better, in others Verizon is. That's one reason you'll hear guys swear by one and curse the other, because of where they live.

    That something you can't learn from their brochures & pricing plans. Consumer Reports has done some good work on this, and back issues are available in most libraries. And perhaps you have local friends with different cell services you can question.

    Most of my friends use AT&T here in South Florida. All our calls between us are free minutes, 24/7, and that was a factor in why I choose AT&T. Most of my calls are free to other AT&T users, which lets me choose a relatively inexpensive low-minute plan.

    A final consideration is the phone itself. Some are exclusive to certain carriers, like iPhone with AT&T, and some nice Blackberry models with Verizon (there are some ways to get around that, but can be a bit expensive & complicated). If you really want a particular phone model, then the carrier choice has been made for you.

    I've used Alltel, Verizon and AT&T, sometimes changing as I've relocated around the country, because the quality of the old provider wasn't as good in the new place.
  • Webster666

    Posts: 9217

    Apr 14, 2009 10:11 PM GMT
    AT&T joined forces with the Bush administration to wire tap (unwarranted) virtually all Americans.
    I'd go with anybody but them.

    2qm0kt5.jpg

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    Apr 14, 2009 10:14 PM GMT
    zdrew saidI'm an Apple snob, but I'm not a fan of my iPhone -- so I'm switching carriers when my contract is up in a few months.

    I almost just fell inlove with you lilz.. but now.. you must die.. *wipes away tear*
  • Posted by a hidden member.
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    Apr 14, 2009 10:20 PM GMT
    I would definitely say verizon.. Mainly becuase you're right it does have mostly better coverage, and I can honestly say since I've got verizon about 3.5 years ago I only know of one place I don't have signal..But i've checked other carriers and they dont' work thru there either.. I traveled to Indiana a couple years ago and there was no verizon there but it still worked thru Alltell. Which worked fine, and of course there is no roaming.. I also just drove to florida and back last month (from pennsylvania) and had signal the whole way as well. I have an at&t prepaid phone that I don't use anymore and it's kinda choppy with the signal, but that's in this area.. Around here almost everyone has verizon becuase in this area that's about all that works 100% of the time.
  • KorBri

    Posts: 161

    Apr 14, 2009 10:23 PM GMT
    When iPhone is not that special but the apps on iphone are amazing. And I have no problem with sprint. Just sprint has not that attractive phones. VeriZon has good phones but expensive. AT&T has good phones and reasonable price. (I guess..)
    Also t-mobile I heard it's not so good..... Shitty service... But g1 and side kick
    Is pretty attractive..... Idk that's what I thought about phones LOL