Spyware question

  • Posted by a hidden member.
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    May 22, 2009 4:19 PM GMT
    Need some assistance.

    This morning when I logged onto my laptop I started receiving "pop ups" from Spyware Project 2009 stating that I was being attacked by an internet virus. If I wanted to block the attacker I needed to purchase their software for $49.95.

    Is the virus attack for real or just a ploy to get me to purchase the software?

    If it is a ploy, how do I get rid of these pop ups?

    If you want to email me with your suggestions I would greatly appreciate it.

    Thanks in advance!
  • Posted by a hidden member.
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    May 22, 2009 4:36 PM GMT
    Some of these virus alerts are themselves a virus, or other forms of malware. If you cannot control the pop-ups, then it is likely malevolent, and needs to be removed without delay. Legitimate software products do not take over your computer with pop-ups.

    You should acquire a good anti-virus program for your computer, and run it immediately. I would NOT visit their site. Some malware can mimic Windows' own security alerts, further confusing you.

    Until you remove this thing, it may be stealing your personal data, and using your computer for other purposes, like sending spam to others, and using your computer for other illegal purposes. Remove it NOW!
  • Posted by a hidden member.
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    May 22, 2009 7:11 PM GMT
    download spybot and run it ..

    http://www.safer-networking.org/en/index.html
  • Posted by a hidden member.
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    May 22, 2009 7:15 PM GMT
    another good spyware program i have used is ad-aware. I used it with spybot and it did a pretty good job.
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    May 22, 2009 7:35 PM GMT
    A good free Anti-Virus packages is made by AVG.
    http://free.avg.com

    It's a good idea to download and install these (AVG, Spybot, Adaware) before you get infected as sometimes the infections will preclude you from downloading or intsalling software. You should only have one AV program installed and running, but you can have anti-spyware installed (and not just one) in addition. So you can install all three of the above (I don't bother with spybot's teatimer or adaware's equivalent active protection, but I have good web surfing skills [no porn sites, no music downloads]. If you find yourself having problems often, installing teatimer may be for you.)

    Of course, you can always go into the registry and manually remove the culprits, but that's not recommended for novices.
  • Posted by a hidden member.
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    May 22, 2009 7:53 PM GMT
    Actually, Ad-Aware kinda sucks now. And Spybot is ok. I would recommend Malware Bytes instead.

    Once you clean your system, make sure you run Windows Update to install the latest patches.

    If you're an Internet Explorer user, upgrade to IE8. If you're using Firefox, make sure you're using the latest version.

    You probably got hit with some sort of cross scripting attack. Stuff like that is getting more common. And it can occur even when you're on a legit website.
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    May 23, 2009 2:44 AM GMT
    Here is another tip for some of you regarding Anti-virus. A lot of times your Internet provider offers either Norton or McAfee antivirus for free. Cox and Comcast for instance offers McAfee, Timer Warner offers CA antivirus. There is no reason not to have some sort of antivirus.

    One more tip: If you connect your computer directly to a hi-speed modem device like cable or dsl modems, don't! Get a network router which will have a built in firewall. I think most providers provide something like this though in the equipment they give you.

    One more thing I find useful is an add-on for firefox called NoScript. It prevents all kinds of scripts from running in your browser without you approving the script or the site. This way you can not run scripts from sites you are not familiar with or don't trust. The downside of that is you have to understand how to use the thing to be effective and for it not to get in the way.
  • Tiran

    Posts: 227

    May 23, 2009 4:16 AM GMT
    Yes it is a spyware/virus, not an ad.

    Sounds like one I had and none of the virus or spyware checkers was getting rid of it. I use firefox and it kept popping up explorer windows, which is how I knew it was being removed. Turns out it was something called grundo and I had to download a special remover for it. (I found all this out after googling the spyware ad itself and reading up on it on several different IT forums.) If the other ones don't remove it, try googling grundo.
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    May 23, 2009 4:34 AM GMT
    I fought one of these on a work computer. Every time I tried to launch norton antivirus it blocked it. I ended up doing a system restore to a few days prior and that worked. I was then able to load norton and get rid of it. Good luck.
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    May 23, 2009 7:58 AM GMT
    Do not trust the free Spyware Protection apps that's so common nowadays. They themselves are adware, spyware, or worse. They are Rogue Security Software. DON'T use an unknown anti-malware software.

    If you're lucky Spyware project 2009 could simply be scareware. I have never even heard of it.

    Whatever the case uninstall it immediately and install a trusted free anti-malware app. Those that are recognizable immediately to anyone like the previous apps mentioned.

    Back in my old PC, the only spyware protection I trusted was SpyBot and Ad-Aware. Everything else is suspect. Also, free antivirus apps like AVG now comes with spyware protection anyway.
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    May 23, 2009 10:46 AM GMT
    Go to Gizmo's freeware web page. These guys review many different types of freeware. They will discuss the pro and cons of the freeware products.
    He is recommending SuperAntiSpyware as the best free spyware. I have been using it.

    Here is the link to the free spyware review section of his large site
    http://www.techsupportalert.com/best-free-adware-spyware-scumware-remover.htm
  • Posted by a hidden member.
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    May 23, 2009 11:00 AM GMT
    Caesarea4 saidA good free Anti-Virus packages is made by AVG.
    http://free.avg.com


    This works great for me and is completely free. The basic program is plenty. Once you load it run a full scan and quarantine the bad stuff.

    There are many programs out there that will infect your machine and try to sell you a virus remover. It does suck when it happens.

    I also use "CCleaner" to keep things running well, too.
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    May 23, 2009 3:57 PM GMT
    The only caveat with AVG is that they will try to "bait & switch" you to their non-free product.
    In most cases you really don't need the for-pay extras so don't do it unless you want to give them money for using their free product.
    (Beware the same when they update you from one version to the next.)
    .

  • Posted by a hidden member.
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    Jun 01, 2009 9:22 PM GMT
    If you use firefox, get the NoScript add on. It's brillant and gives you choice to unblock any pop up. Anti virus I use is avast. Both are free.