gahh I'm soo nervous!!!!

  • Posted by a hidden member.
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    Oct 24, 2009 2:20 PM GMT
    I have an Interview with Aeropostale today!!! It's my first time going to a retail store interview and I have noooo clue what the hell to expect!


    The manager said that It's an open interview and I hope to goodness It's not that type of interview with groups of people listening to your answers!


    I know most of you guys in here have worked in retail. Got any advice, so I won't look like a stupid ass?
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    Oct 24, 2009 2:28 PM GMT
    Oh for heaven's sakes, little old ladies work in dept stores. How hard can it be? ... icon_rolleyes.gif

  • creature

    Posts: 5197

    Oct 24, 2009 2:49 PM GMT
    Best of luck.

    My advice is to relax and display an enthusiastic attitude. They want to see someone whom others (your co-workers) would like to work with, and that the customers feel free to talk to.

    I've worked at two retail jobs (Sears & Kohl's), and their main concern is whether you will be willing to work overtime. Say "yes." And the big one is how you resolve a disagreement with a customer.

    The first step is to listen to the customer. Let them present their side. This helps in figuring what is the real problem they are having. Then you present your side, taking into account what the customer has said, and you inform them of the company policy regarding that matter (i.e. in the case of returns without receipts).

    If the issue is not resolved, ask the customer if it is okay to get a supervisor.

    Retailers don't want you going straight to management for every issue. They want you to attempt to resolve the matter. If you can't, then you go one step higher, not straight to the top. Or calling SAH-KURITY.
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    Oct 24, 2009 7:45 PM GMT
    Thanks for the advice Creature,but the interview (I already went) was like 30 seconds long ahahahahha.


    I think I did really good and she liked me. She said she is going to call me between tonight and monday if she wants me. Even If I don't get the job I still have an interview for The Body shop on monday,Which is the job I reallllllly want.icon_biggrin.gif
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    Oct 24, 2009 7:53 PM GMT
    I've managed a few retail stores before. When I interviewed people for sales, all I really looked for was perkiness. As long as you are friendly and can stay up beat you'll do fine. Really the manager is just looking for personalities he or she can put up with 20 hours a week.

    They'll ask you stuff like:
    What would you do if you saw a shop lifter?
    How would you deter shoplifting?
    What attracted you to working in sales (our store... blah, blah, blah)?
    Are you open to working flexible shifts?

    It's not rocket science.

    Also an open interview most likely means there will be several people interviewing at once, so you'll want to out shine everyone else.

    Good luck.

    Addendum:

    You posted while I was typing that. LOL! Glad to hear it went well, and good luck on the next one.
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    Oct 24, 2009 7:58 PM GMT
    [quote][cite]lenoxx said[/cite]....... I still have an interview for The Body shop on monday,Which is the job I reallllllly want.icon_biggrin.gif


    So like if you get the Body Shop job will you make me a deal on some ab's?
    icon_wink.gif


    Good Luck!
  • creature

    Posts: 5197

    Oct 24, 2009 8:04 PM GMT
    Glad to hear it went well. I hope you get the job (at Aeropostale or The Body Shop).
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    Oct 24, 2009 8:09 PM GMT
    Ganymede0 saidI've managed a few retail stores before. When I interviewed people for sales, all I really looked for was perkiness. As long as you are friendly and can stay up beat you'll do fine. Really the manager is just looking for personalities he or she can put up with 20 hours a week.

    They'll ask you stuff like:
    What would you do if you saw a shop lifter?
    How would you deter shoplifting?
    What attracted you to working in sales (our store... blah, blah, blah)?
    Are you open to working flexible shifts?

    It's not rocket science.

    Also an open interview most likely means there will be several people interviewing at once, so you'll want to out shine everyone else.

    Good luck.

    Addendum:

    You posted while I was typing that. LOL! Glad to hear it went well, and good luck on the next one.


    How would you deter a shoplifter? I personally wouldn't. That would be the job of store security, no?
  • jgymnast733

    Posts: 1783

    Oct 24, 2009 8:19 PM GMT
    Be upbeat
    Be a people person
    Speak with a smile in your voice..
    SPARKLE DARLING, an enthusiastic yet refined persona....
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    Oct 24, 2009 8:22 PM GMT
    Blondizgd saidHow would you deter a shoplifter? I personally wouldn't. That would be the job of store security, no?


    No. Not all stores have their own security, so it is the job of the people working in the stores. Regardless, sales people are supposed to be alert for shoplifters at all times. If the sales people are aware and attending to the customers there shouldn't be an opportunity for shoplifting anyway.

    Mall security is called when a shop lifter is caught. Mall security will then detain the person until the police arrive.

    Addendum:

    By-the-way, if you are ever in a store and hear the worker there pick up the phone and ask for "Nora," then some shiz might be about to go down. "Nora" is code for "need officer right away." The mall I worked in has it's own police station, so we could just dial out and have them there pronto.
  • mynyun

    Posts: 1346

    Oct 24, 2009 8:23 PM GMT
    Retail itself isn't so bad. What makes it bad is the people. They can be demanding. And you get 'behind the scenes'. It can change your opinion of view of things you didn't know before. But I've been there and liked it. So to speak.
    Not to much really makes me 'nervous' anymore.
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    Oct 24, 2009 9:33 PM GMT
    The questions she asked were soo easy.

    Why do you want to work at Aeropostale?
    I want to work at Aeropostale ,because I love the clothing and the great atmosphere the store has.icon_biggrin.gif

    What's the first thing you notice about Aeropostale when you walk in?
    The bright colors from the clothing and of course the energy from the workersicon_biggrin.gif


    So did you like working for Safeway?
    Yes it was okay,but I didn't really like the managers. Other than that it was a good job.icon_biggrin.gif






    So like if you get the Body Shop job will you make me a deal on some ab's?
    Yes sir!! I think they're having a 2 for the price of 1 deal. So abs and a butt is what I can probably get you if I work there ahahahaha icon_biggrin.gif



    You posted while I was typing that. LOL! Glad to hear it went well, and good luck on the next one.

    Thanks! icon_biggrin.gif



    How would you deter a shoplifter? I personally wouldn't. That would be the job of store security, no?

    Usually when you suspect someone of shop lifting you go up to them and ask them If they need help with anything to kinda let them know you saw what they did. If they don't feel guilty of what they have done and don't put the clothing back you get the manager and call "SAH-KURITY SAH-KURITY SHE GOTS TO GO!" ahahaha if the costumer lies. you just say "GURLLL I WILL CUTT YOU! YES I WILL!!"ahahahahah goodness i love bou qui qui


















































  • Posted by a hidden member.
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    Oct 25, 2009 1:00 AM GMT
    Having moved up the ranks starting as a seasonal associate to a full-time Ast. Manager; trust me working in retail can be a real BITCH! I've met nicer bitches in my day but retail is one some days I wish I had not fucked with. I had a blast though. Looking to go back for seasonal while I wait for school to start again and I move up to San Antonio. Got a job lined up and waiting for me. Soo happy! "LET ME COME HOME! I'VE HAD MY RUN... BABY I'M DONE! I WANNA COME HOME!" I love the remix version of Michael Buble's "Home". icon_wink.gif
  • cbrock

    Posts: 212

    Jan 31, 2010 9:05 PM GMT
    Retail interviews are a piece of cake because they're so laid back and casual. Group interviews are even better. Seriously, just be yourself. Be sure to show enough personality so that they will remember you. If you're kinda shy, like me, that's easier said than done - but not impossible. I had a group interview a few years back for American Eagle. I was so nervous before, and knew that it being a group interview, would play to my shyness. So, I just had a bunch of coffee before, which made me pretty hyper. But at least I talked - way more than anyone else in the group too - and that was a good thing. I got the job and no one else from the group did.
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    Feb 03, 2010 7:40 AM GMT
    Even though this post is old. Thanks for the Advise lol