Service Industry...Waiter Rule

  • Posted by a hidden member.
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    Nov 18, 2009 3:24 AM GMT
    http://www.usatoday.com/money/companies/management/2006-04-14-ceos-waiter-rule_x.htm


    Thought this was interesting true... what do you think?
  • creature

    Posts: 5197

    Nov 18, 2009 3:28 AM GMT
    Here you go:

    http://www.usatoday.com/money/companies/management/2006-04-14-ceos-waiter-rule_x.htm
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    Nov 18, 2009 3:34 AM GMT
    Heheh, we think that applies to more than how someone treats waiters/waitresses etc. icon_wink.gif
  • MercuryMax

    Posts: 713

    Nov 18, 2009 7:26 AM GMT
    I like this article...I'm a fan of psychology and find this intriguing.
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    Nov 18, 2009 8:00 AM GMT
    Cool article.

    I have a soft spot for waiters/waitresses. I worked in a local restaurant as a teenager, so I saw the kinds of things our waitresses dealt with (we only had female servers). I always tip well when I eat out.

    Doesn't this apply to people in general? If you treat people like shit, you're probably a genuine a-hole.
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    Nov 18, 2009 8:32 AM GMT
    creature.. hey thanks.. yeah i couldn't get it to do what you did... thanks


    this applies to anyone and everyone, tells what kind of character someone really is made up of... but being in the service industry, i see this first hand all time, and everyday.... so its not just CEO's, but humans in general... makes you think twice about your automatic reactions
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    Nov 18, 2009 12:18 PM GMT
    great article,
  • ATLANTIS7

    Posts: 1213

    Nov 18, 2009 12:34 PM GMT
    l worked 25 yrs in the service industry but not waiting and l treat people how the treat me like a human?
    But lf l come across a Bitchy One then look out is all l can say!
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    Nov 18, 2009 1:17 PM GMT
    I think even if you look at this article and apply it to a greater plane you'd find a great many universal truths.

    The way people treat others in general says a lot about their character. I think that should be pretty obvious to all of us.
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    Nov 18, 2009 1:39 PM GMT
    Interesting, because I've been using that waiter rule all my life, too, that I learned in turn from my parents when I was a child. My mother in particular drilled into me that being rude & offensive to people in subordinate positions was the mark of a bully, and the height of bad manners.

    I still use it to help choose my friends, and particularly my boyfriends. Guys who were abusive to servers on a date with me never saw me on a date again.

    But at the same time, I've found that type of bad behavior less common among gay men than straight. Not surprising, if you believe as I do that gay men are kinder overall in most aspects of our lives, and less prone to the bully syndrome that my mother associated with the waiter rule.
  • HndsmKansan

    Posts: 16311

    Nov 18, 2009 1:50 PM GMT
    Thanks for sharing the article. Very interesting. I'm always polite when it comes to any waiter or waitress. Articles like this help emhasize some of what the general public may not realize.
  • Celticmusl

    Posts: 4330

    Nov 18, 2009 1:54 PM GMT
    I have used this rule as well, although I didn't know it was a rule. If I had a dinner date with someone and he was rude or condescending to the wait staff that would be the last date. I mentioned this in another thread awhile ago....I think the thread was about "major turnoffs".

    As I always say to the amusement of my wait staff friends: "Always be kind to those that control the food supply."
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    Nov 18, 2009 1:57 PM GMT
    Great article. Never abuse the only people who can help you.... EVER!
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    Nov 18, 2009 1:59 PM GMT
    I was just involved in a campaign where prisoner's rights were a huge issue. I wish more people had this sort of courtesy to not just waiters, but human beings in general.

    *grumble*
  • SanEsteban

    Posts: 454

    Nov 18, 2009 1:59 PM GMT
    This article is excellent! I have been a firm believer in this and am glad to see someone has published about this topic. A truly good and nice person is good and nice to EVERYONE! I try to live daily by the concept "Just be good to people."

  • Nov 18, 2009 2:02 PM GMT
    I think it's pretty true! I've known people that take frustrations out on waiters/waitresses, and it's so transparent. I always try to tip well and if someone does a great job I talk to the manager for them.
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    Nov 18, 2009 2:17 PM GMT
    But what if you are getting really bad service?
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    Nov 18, 2009 2:19 PM GMT
    Makes sense, though that article took an awfully long time to make a simple point!

    Perhaps it's a test of patience, in which case I got a B icon_smile.gif
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    Nov 20, 2009 8:50 AM GMT
    WildjokerQ saidBut what if you are getting really bad service?


    If you eat at this restaurant, I'd suggest you tip even if the service sucks (lol).

    http://www.nbcphiladelphia.com/news/local-beat/Time-In-Prison--70426052.html?yhp=1



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    Nov 20, 2009 1:01 PM GMT
    yes this "rule" can apply to any part of life, and I do apply this to other parts of my daily routine...and have done this with friends and dates as well.. you really can tell alot about a persons true self about the way they treat a stranger so to say...

    and thanks for the replys RJers...
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    Nov 20, 2009 2:33 PM GMT
    If I'm on a date and the guy is rude and obnoxious to the waitperson at a restaurant ( maid, clerk etc.) it tells me a lot. Its a big clear red flag and no matter how sweet the guy is to me, I can't ignore it.

    And tipping. If the food /service was fine or even exceptional and I'm with someone who does logarithmic calculations to figure out the tip down to the nearest cent, I notice.
  • DuggerPDX

    Posts: 386

    Nov 20, 2009 4:15 PM GMT
    SAHEM62896 saidGreat article. Never abuse the only people who can help you.... EVER!


    Exactly, and this includes people who touch my food, people who control where I sit on an airplane, people who control where I sleep in a hotel and what I drive when I rent a car.

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    Nov 22, 2009 3:13 PM GMT
    go figure, I just came home from a first date, and this "rule" came into play... I was meeting up with this guy that i just met off RJ, we decided to do coffee at Coffee Bean, and as MY drink was being handed to me from a barista, he actually spilled the drink on me (lid wasn't on right)... i jumped back, and said "wow i'm warmed up now... don't worry bout it, just grab me another one" BUT the first date guy..." you're stupid! WTF, don't you put those lids on all day, EVERY day... fuck (bleeping the rest)... i turned around and said was that really necessary, he said was it necessary for him to spill it on you...

    long story short.... date was over, he left calling me soft, and yada yada not standing up for whats right....

    in the end, i got my drink, a free scone of some sort... AND .... the baristas number, not really my type, but hey, i got a new friend out of it, we're gonna hit some balls at the batting cage later on this week, plus the manager appoligized up and down... and told me the next couple of drinks are on the house for being soo understanding..

    ha, who woulda thought.....


    and I know "you're" reading this Mr.first date... maybe you should have read this forum first before asking me out...

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    Nov 22, 2009 3:19 PM GMT
    SurfnAsian saidand I know "you're" reading this Mr.first date... maybe you should have read this forum first before asking me out...



    hhahahaha. And didnĀ“t you just know that it was only a matter of time before the abuse was directed towards you....

    icon_rolleyes.gif
  • Celticmusl

    Posts: 4330

    Nov 22, 2009 3:22 PM GMT
    SurfnAsian saidgo figure, I just came home from a first date, and this "rule" came into play... I was meeting up with this guy that i just met off RJ, we decided to do coffee at Coffee Bean, and as MY drink was being handed to me from a barista, he actually spilled the drink on me (lid wasn't on right)... i jumped back, and said "wow i'm warmed up now... don't worry bout it, just grab me another one" BUT the first date guy..." you're stupid! WTF, don't you put those lids on all day, EVERY day... fuck (bleeping the rest)... i turned around and said was that really necessary, he said was it necessary for him to spill it on you...

    long story short.... date was over, he left calling me soft, and yada yada not standing up for whats right....

    in the end, i got my drink, a free scone of some sort... AND .... the baristas number, not really my type, but hey, i got a new friend out of it, we're gonna hit some balls at the batting cage later on this week, plus the manager appoligized up and down... and told me the next couple of drinks are on the house for being soo understanding..

    ha, who woulda thought.....


    and I know "you're" reading this Mr.first date... maybe you should have read this forum first before asking me out...




    ooooooooooooh........I wonder who it could be? icon_eek.gif
    This is more delicious than a Double Chocolate Chip Frappuccino Blended Creme. icon_lol.gificon_lol.gificon_lol.gif