Computer Input requested: WHICH IS A BETTER LAPTOP? DELL OR HP?

  • HndsmKansan

    Posts: 16311

    Nov 24, 2009 2:04 PM GMT
    My bf's best friend in Denver is considering the purchase of an HP Notebook computer. He's had a Dell desktop, but his 2 year old computer has caused him some issues. With some of the negative information on Dell labtops, is HP better? Does anyone here have an HP notebook?

    Thanks, I know he will appreciate the input.
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 3:16 PM GMT
    Apparently Toshiba and Asus are the most reliable and HP had a 25.6% 3 year malfunction rate (the worst of all leading laptop manufacturers).

    http://www.squaretrade.com/htm/pdf/SquareTrade_laptop_reliability_1109.pdf
  • mtnbiker7

    Posts: 34

    Nov 24, 2009 3:34 PM GMT
    Ganymeade is right on the money. I read that article too. Backing that up is that my hubby's company uses HP laptops and has had nothing but trouble
    with them. My Acer has been great, though, and they are rated pretty bad also. So, spin the whell, eh?
  • mtnbiker7

    Posts: 34

    Nov 24, 2009 3:37 PM GMT
    I'm a good speller, lousy typist. LOL
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 3:37 PM GMT
    I work for a law firm, and we have an office full of Dells...and I dread coming to work every single day. There isn't a day when something isn't wrong with at least one of them. They're low priced pieces of shit. My uncle happens to work for HP, and if I wasn't a die hard Apple guy I'd have one. Everyone I know who has HP products loves them. Everyone I know who has a Dell...has nothing but problems.
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 3:45 PM GMT
    In my experience purchasing large numbers of laptops for corporate users the mean time to failure is better for HP these days. I used to be a fierce Dell advocate but they have really lost ground lately. Especially the after service is atrocious.

    Of those choices I'd buy the HP. Acer makes a very good laptop and the prices are competitive. Toshiba is the absolute best. Lenovo's are good too.

    That said, whenever I can I steer anyone to a Mac. They are simply better.

  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 3:46 PM GMT
    HP hands down. not only is it ranked at top five but I personally own a Dell and it's been the worst laptop I have ever owned (it's also my first laptop but, eh lol).

    I bought it new and a week later all these drivers start going crazy and malfunctioning and even though I paid big for a warranty they still couldn't fix all the problems (and some kept reoccurring). When I can afford to switch to something reliable and sturdy sounding like an Hp or a Toshiba I'm definitely doing so.
  • Celticmusl

    Posts: 4330

    Nov 24, 2009 3:50 PM GMT
    One word: Apple
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 3:51 PM GMT
    Celticmusl saidOne word: Apple


    Amen brotha!
  • Celticmusl

    Posts: 4330

    Nov 24, 2009 3:56 PM GMT
    collegekid2004 said
    Celticmusl saidOne word: Apple


    Amen brotha!



    icon_wink.gif

    pic_3564.jpg
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 4:12 PM GMT
    Buy a Mac. Run Windows on it (if you must).

    Also, that SquareTrade report that's going around isn't trustworthy. http://tumbledry.org/2009/11/20/when_information_overwhelms
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 4:22 PM GMT
    Buy a Mac. You'll never be disappointed.
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 4:24 PM GMT
    hobronto saidBuy a Mac. Run Windows on it (if you must).

    Also, that SquareTrade report that's going around isn't trustworthy. http://tumbledry.org/2009/11/20/when_information_overwhelms


    Without getting too much into it, the author of the blog post is incorrect. When dealing with standard deviation (bell curve), you have to set the norm. That would be more inclined for quality control of a particular product (such as fill quantity of cereal boxes on a production line... say you take a box off the production line to measure how many deviations from the norm the amount of cereal in that box is to insure that the production line is not under/over filling the boxes). It doesn't really fit into the model when comparing data in a linear sense (id est the life expectancy of a laptop). In order for SquareTrade to use a bell curve, they would have to attach their model to one particular brand or measure all brands over a large period of time... highly unlikely either one is gonna happen anytime soon (using one brand = bias, using every brand = highly expensive research).

    If SquareTrade's info is good enough for Yahoo, Gizmodo, and the Wall Street Journal... I think I'll take their word over a blogger who only kinda grasps decision science 201.

    "An average can not stand on its own: to be of statistical use, it must be accompanied by at least a standard deviation of the data from which the average was taken." <--- No. That is not a deviation. That is a percentage of total laptops sold that resulted in failure. He is on the wrong path.
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 4:27 PM GMT
    I would highly recommend you stay away from both hp and dell. Both are equally as bad. I would highly recommend toshiba or sony. My toshiba laptop i have had for 7 years and it is still running amazing. Not a single problem with it once.
  • bmw0

    Posts: 588

    Nov 24, 2009 4:41 PM GMT
    Toshiba is actually one of the largest computer pars suppliers (including to mac). When they build the parts the best ones are the ones they keep, the rest go to the highest bidder depending on what their quality standards are.

    Toshiba, then Dell would be my picks. As for apple, they have as many issues as everyone else, but you cant just take them anywhere to get them fixed. Most staples or best buy stores will work on Toshiba or Dell.

    My dell laptop died last year after seven years of use, but only because i dropped it on its power cord when it was plugged in and broke the mother board. It was working beautifully until then. HP/Compaq and Acer are the worst.

    Just my humble fact based opinion though. icon_smile.gif
  • Timbales

    Posts: 13993

    Nov 24, 2009 4:53 PM GMT
    I've had 2 HP laptops through work, both have been a little glitchy on occasion.
  • CuriousJockAZ

    Posts: 19129

    Nov 24, 2009 5:02 PM GMT
    Once you go MAC you'll never go back icon_lol.gif
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 5:03 PM GMT
    MAC!
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 5:13 PM GMT
    I've had two HPs and both crapped out on me so quickly that you couldn't blink. One only lasted 3 months, like srsly!

    Only had one Dell. Still have it 2 years later.

    Take away from that what you will.

    And why do Mac addicts feel the need to convert people? Srsly, worse than those damn gays!
  • bmw0

    Posts: 588

    Nov 24, 2009 5:31 PM GMT
    Ghen saidI've had two HPs and both crapped out on me so quickly that you couldn't blink. One only lasted 3 months, like srsly!

    Only had one Dell. Still have it 2 years later.

    Take away from that what you will.

    And why do Mac addicts feel the need to convert people? Srsly, worse than those damn gays!


    It's funny 'cause its true! ;)
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 5:37 PM GMT
    Dell and HP suck!!!! I hate my Dell XPS. I'm going with a MAC next time.
  • coolarmydude

    Posts: 9190

    Nov 24, 2009 5:37 PM GMT
    Toshiba is what turned me on to MACs.

    We'll be expecting you, antijock.
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 5:53 PM GMT
    Celticmusl saidOne word: Apple


    i second that
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 6:42 PM GMT
    Most of the companies mentioned so far don't make notebooks, they have OEMs produce them to their specifications. One of the worst units I've seen came from an Apple Mac OEM. This may play a role in why some people swear a company is good and others curse it. Depends on which OEM made the particular model they purchased.

    We don't manufacture notebooks, either, but we sell ones made by those same OEMs. Of these Compal units have never disappointed me.

    http://www.stratcom.com/Intel_Computer_Catalog.pdf

    Mention Realjock for a $25 discount and we'll also donate $25 to the Michigan Panthers gay football team!
  • Posted by a hidden member.
    Log in to view his profile

    Nov 24, 2009 7:11 PM GMT
    IBM always made great laptops, but since they're now made by Lenovo, I don't know. I worked for Dell and can't really recommend their laptops.