phone companies in Canada

  • Posted by a hidden member.
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    Feb 05, 2010 8:11 AM GMT
    for Canada, i checked Bell, Roger, and Fido for cell phone plan on website. but not sure which i should get... any thought?
  • allatonce

    Posts: 904

    Feb 05, 2010 2:05 PM GMT
    Phone companies in Canada suck. I had Fido but they ripped me off. I use SOLO now but they have the worst customer service I have ever encountered. I was paying month by month and they signed me up for a 2 year contract without permission, I called them and they refused to reverse it and made me sound like I was being ridiculous.
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    Feb 05, 2010 2:25 PM GMT
    Hi IrisSoul,

    I'm a little partial, as I work for TELUS. Check out our website, it's TELUSMOBILITY.COM

    We have just launched, in November, an HSPA Network, that now allows most phones to roam on it. (It was constructed jointly with BELL Canada)

    If you are serious about looking into becoming a customer, I can send you a link to the employee's friends/family website.

    G
  • inuman

    Posts: 733

    Feb 05, 2010 2:42 PM GMT
    IrisSoul saidfor Canada, i checked Bell, Roger, and Fido for cell phone plan on website. but not sure which i should get... any thought?




    From Canada

    Airtel: 0/10

    Bell: 3.9/10

    Fido: 4/10

    Koodo Mobile: 5.4/10

    Mike (Telus): 4.9/10

    Mobilicity: 0/10

    MTS: 6.2/10

    PC Mobile: 5/10

    Petro-Canada: 5.3/10

    Primus: 0/10

    Public Mobile: 0/10

    Rogers: 4/10

    SaskTel: 5.1/10

    Solo Mobile: 3.2/10

    SpeakOut: 5.2/10

    Telus: 5.5/10

    Videotron: 0/10

    Virgin Mobile Canada: 4.6/10

    Wind Mobile: 4.4/10


    Info. above snagged from this site.

    http://www.cellphones.ca/cell-plans/carriers/
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    Feb 05, 2010 2:54 PM GMT
    inuman's list is interesting but only tells half the story--for one thing I've never even heard of couple of those carriers, so if they still exist they're certainly not nationwide. The big national players are Bell (which also owns Solo), Rogers (which also owns Fido) and Telus (which also owns Koodo). Virgin Mobile and Videotron have limited markets, and there's also two new companies moving into the national market---Wind and Dave. Public Mobile will be launching services in Ontario & Quebec.
  • inuman

    Posts: 733

    Feb 05, 2010 3:11 PM GMT
    Its not my list I just copied and pasted with a little editing to remove double words and fix it so the ratings lined up with the carrier. I had no part in making this list.
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    Feb 05, 2010 3:32 PM GMT
    I have Telus, I am very happy with my service.I have been with them for six years now.
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    Feb 05, 2010 3:38 PM GMT
    cdncuteboy saidinuman's list is interesting but only tells half the story--for one thing I've never even heard of couple of those carriers, so if they still exist they're certainly not nationwide. The big national players are Bell (which also owns Solo), Rogers (which also owns Fido) and Telus (which also owns Koodo). Virgin Mobile and Videotron have limited markets, and there's also two new companies moving into the national market---Wind and Dave. Public Mobile will be launching services in Ontario & Quebec.


    Agreed with cdncuteboy..... Wind Mobile has a very limited footprint and when you leave it - you're considered roaming.. NOT COOL!

  • jonhyboy

    Posts: 44

    Feb 05, 2010 6:13 PM GMT
    Telus has a very good customer service!!!
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    Feb 06, 2010 3:04 PM GMT
    Here's from the January 2010 Consumer Reports on Canada Cell Phone Service

    Telus and Rogers scored meaningfully above Bell Mobility in overall customer satisfacction in a new survey of Cdn readers of Consumer Reports about their wireless service.

    The 3 companys, Canada's largest providers, also varied in their marks for texting, web/email service and customer support.

    And all 3 scored well below SaskTel, which provices service to Saskatewanians, and prepaid specials Virgin Mobile. In the survey, of some 14,000 readers in Sept 2009, Roger and Bell also scored meaninfully behind MTS Communications serving Manitoba.

    Telus and Rogers did not differ meaningfully in reader score, but Rogers received higher scores for providing trouble-free text-messaging service and for overall experience with wireless Web and Email access. Telus got better scores on all aspects of customer service.

    Bell Mobil was a step below both carriers in oversall satisfaction; as with rogers, below par customer service appears to be largely to blame. Bell's support by phone received particularly low scores.

    Average satisfaction across all respondents and all carriers was a fairly low 62 out of 100. That indicates that cellphone servidce in Canada continues to be on of the lower rated services we've covered in our surveys

    As in the U>S> survey covered on page 24 of the mag, the biggest complaint in Canada was the cost of cell phone service, with more than 25% of subssscribers to most services citing it as their top issue.

    The exceptions were Virgin Mobile and SaskTel. Those two carriers also received the highest marks across the board for voice connectivity --as in service with good coverage, with minimal dropped calls, full circuits, or static -- and customer service. SaskTel was the top-scoring service for texting

    Bottom line

    Consider Fido and Telus for soild , if unexceptional performance across the board or Rogers if Web and messaging are priorities. . Virgin is worth considering if prepaid service suits you. With standout service from SaskTel and solid service from MTS, prairie residents have fine choices, provided they don't want a specific phone that isn't offered by those carriers..

    end

    score ( diffferences of 3 points not meaningful)

    in order
    ;SaskTel 74
    Virgin Mobile (bell) 73
    MTS Comm.. manitoba 65
    Fido (rogers) 63
    Telus mobility 63
    Rogers Wireless 61
    Bell Mobility 58


  • Posted by a hidden member.
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    Feb 06, 2010 3:35 PM GMT
    Cdn Mobile Service is a rip off. I have had Telus and Rogers service concurrently and Rogers in my experience has better coverage.

    I have been in DT Calgary and have not been able to use my Telus phone, but Rogers was fine. Plans and rates are brutal here.

    While WInd's footprint is limited now, they will expand as their customer base grows. Early adopters will probably have some glitches to deal with, but it could be worth it. Customer Service for Telus and Rogers is terrible.
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    Feb 07, 2010 2:31 AM GMT
    i've been with Fido, Bell and now Rogers.

    they ALL suck , having abusive rates, limited choices of phones,
    but at least the new consumer law which will apply in June will help reduce some of their greediness.

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    Feb 07, 2010 2:59 AM GMT
    xassantex saidi've been with Fido, Bell and now Rogers.

    they ALL suck , having abusive rates, limited choices of phones,
    but at least the new consumer law which will apply in June will help reduce some of their greediness.



    completely agree! I despise canadian providers..our choices here suck ass compared to other countries. What is this new law??
  • Cannon

    Posts: 100

    Feb 07, 2010 7:18 AM GMT
    I'm very happy with my Koodo plan. They don't have the greatest phones, but they're free and the plans are pretty cheap. Their long distance deals pretty great!