Clothing Retail Thing or Catty Bitches??

  • Posted by a hidden member.
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    Mar 19, 2010 10:31 PM GMT
    Ok I'm not sure if this people were being catty or actually trying to help. I'm kinda new to buying clothes that look good on my body. About a year ago I was 110 pounds heavier and just cared if I could find clothes that fit. I'm at 188 right now and I'm starting to feel better about myself and with the season changing I figured I needed some new clothes.

    The first store I went into was Kohl's where I noticed the hanger sizes weren't matching with the tag sizes. A sales associate comes up to me and asks if I was finding everything ok. I tell him that I'm having trouble finding my size and he replies, "Oh Well we don't carry anything over a size 38 here" I responded saying it was just an issue of looking at tags and he says how customers switch hangers and pants all the time and he walks off.

    The next store was American Eagle and once again I was looking for Jeans since I was upset at Kohl's. About 15 seconds after I enter the door and am looking at the rack of jeans, I get "Are you looking for Jeans? Because the loose ones are on this side of the sale's table". I didn't know how to respond but I grabbed a variety of jeans and head towards the fitting room. I get a knock on the door, same guy, and he says, "Hey need those loose fitting pair?" I step out with a pair on and get "Oh those do fit, I'll be back on the floor if you need anything"

    Am I just looking too much into this or were these people trying to be helpful? Because in both cases, I just wound up feeling like I needed to jump on a treadmil and become a stick to shop there.
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    Mar 19, 2010 10:36 PM GMT
    Were you wearing baggy clothes when you walked in? Maybe they assumed you had a large frame/height and assumed you were looking for a larger waist size?
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    Mar 19, 2010 10:42 PM GMT
    I was actually wearing a full suit since I just completed an interview earlier that day.
  • Import

    Posts: 7190

    Mar 19, 2010 10:48 PM GMT
    I mean judging by ur pics u dont look heavy. icon_confused.gif


    I don't know why they would say that.
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    Mar 20, 2010 2:11 AM GMT
    Nope, they were bein jerks mate. I'd straight up tell them to piss off if they intend to insult you.

    Or, grab a couple dozens pairs then dump them on his desk telling him you changed your mind so he has something better to do icon_smile.gif
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    Mar 20, 2010 2:23 AM GMT
    what bitches...I'd go back to that and mess up their floor!
  • Timbales

    Posts: 13993

    Mar 20, 2010 2:26 AM GMT
    I think most people in service related jobs in general have really lost tact.

    Honestly, if you want the best service, daytimes during the week are usually better for service.
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    Mar 20, 2010 2:33 AM GMT
    Sounds to me like they were being assholes. I say you should complain to management and ruin their day in kind.
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    Mar 20, 2010 2:51 AM GMT
    just do what i do, go in and when they ask for help just ask them to start a room for you and that you want to try on " FILL IN THE BLANK" and in the fill in the blank, tell them what size you wear and what kind of wash you want.

    easy as pi ^_^
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    Mar 20, 2010 2:54 AM GMT
    . . . shop at second hand stores like Savers and you'll never have to endure the low-brow condescension of those hanger jockeys . . . and the selection is much better . . .
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    Mar 20, 2010 3:01 AM GMT
    and go in "knowing what you want" even if you dont cause if youre more aggressive and it seems like youre going to spend a lot they will treat you better.

    i work retail and if i am helping up front (it's not my position to just sell product) i hate helping ppl who are just looking around, or dont know what they want cause it means they aren't out to spend money.
  • bmw0

    Posts: 588

    Mar 20, 2010 3:08 AM GMT
    Kohls guy sounds like an ass, but the people at american eagle are trained to read bodies and suggest what looks best. If you do continue to shop at stores such as AE Express Banana or so on you will get that a lot. You have made some amazing progress, so good for you btw...
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    Mar 20, 2010 3:17 AM GMT
    I'd say catty bitches. I wouldn't consider AE workers jean specialists, but they are supposed to know how each pair fits, sounds like they just suck at communicating with customers.
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    Mar 20, 2010 3:21 AM GMT
    dude, that was straight up bull-donkey shit... no way they needed to talk to you that way. i wouldn't have restrained myself from tripping and knocking over several tables on the way out, and maybe knocking over a few mannequins in the process. stupid bitches. that was completely uncalled for, regardless of what your size is or isn't.
  • Timbales

    Posts: 13993

    Mar 20, 2010 3:24 AM GMT
    When I worked in retail, I was happiest when I was able to help someone who was wanted a hand finding what they needed and were looking for. Especially jeans when I worked at Gap.
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    Mar 20, 2010 5:00 AM GMT
    Tell them to drop the attitude, there only a shop keeper... Piece of dribble piss that's what they are sweetie!
  • Celticmusl

    Posts: 4330

    Mar 20, 2010 5:11 AM GMT
    Lol, too funny, I hope you can laugh about it. The first one sounds like a real bioch. The second one, maybe they just thought that you were into baggy jeans.

    Just recently I had an older woman at Macy's suggest I try on a pair of pants that were 75% off but was size 38. I wear size 33/34 so I just assumed she was having a stroke.
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    Mar 20, 2010 5:23 AM GMT
    I work at Banana, this is my third store since 2006, and I have never experienced such a disgusting display of customer service. Anyone working at the store you are shopping in should take pride in what they're doing and hope to sell you things you are looking for and help guide you through current trends.

    It's offensive that you were treated that way and it is by no means, through my experience at Gap Inc. and Eddie Bauer LLC, a store policy. In fact it's completely the opposite.

    As a recommendation: talk to a manager or LOD, shop in the nicest shopping center in town, and it goes without saying that being and asking help should get you exactly what you need!

    Sorry again.
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    Mar 20, 2010 5:55 AM GMT
    customer service is hard to come by these days. we've got a gigantic mall here in edmonton and most of the people working in the stores have no social skills whatsoever. dont take it too personally, people are just dumb.
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    Mar 20, 2010 6:12 AM GMT
    It sounds like bad service to me. Most retailers I've visited are pleasant and willing to sell to anyone of any size. Even the clothing retailer in my little town will special order extra large clothing for a customer.
  • Space_Cowboy_...

    Posts: 3738

    Mar 20, 2010 6:16 AM GMT
    The first one was a Douche Bag! And the second one was probs they're just trying to get rid of the jeans on the sale rack. icon_wink.gif Don't feel too bad... although in all the stores i walk in to they treat me very well, and sometimes they offer me coffee.
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    Mar 20, 2010 6:40 AM GMT
    oh you totally need to come shopping with me, the last bitch who tried to be rude got the shock of her life when I gave her a royal telling off in the middle of a full store.. apparently I wasn't the only one she was rude too since a lot of people around me where smiling hahaha, don't take shit from any staff, there job is to be helpful, pleasant and encouraging, they are there to make you feel comfortable and help you find things you want, not give attitude to anyone who walks in.
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    Mar 20, 2010 6:45 AM GMT
    lilTanker saidoh you totally need to come shopping with me, the last bitch who tried to be rude got the shock of her life when I gave her a royal telling off in the middle of a full store.. apparently I wasn't the only one she was rude too since a lot of people around me where smiling hahaha, don't take shit from any staff, there job is to be helpful, pleasant and encouraging, they are there to make you feel comfortable and help you find things you want, not give attitude to anyone who walks in.


    Was that at Sax? Thought it was all part of the experience... icon_twisted.gif
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    Mar 20, 2010 7:13 AM GMT
    Were you wearing really baggy clothes? Because at 5'11" and 188 pounds, you should look pretty hot, but if your clothes were still really baggy it could have given them the impression that you weigh more than you do.

    Without being there, I can't really tell if the sales staff were being rude or not, but my inclination is to say the Kohl's person was out of line, and the American Eagle person was unintentionally callous. Guys (are supposed to) have bulletproof body-image -- the same thing would never fly in the women's department.
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    Mar 20, 2010 10:54 AM GMT
    from someone who has worked at American Eagle, Abecrrombie and Fitch and Hollister they were being a little bitchy at Kohls. I don't think by the sounds of it Am Eagle was really those sound like tag lines that they are trained to use just for loss prevention. They might have been told that this week they need to push the loose fit.

    Regardless of what they say you have made awesome progress and should be proud.