Not a valid win32 application... I hate HPs

  • Posted by a hidden member.
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    May 18, 2010 4:19 PM GMT
    So, I bought this laptop last august right before my senior year. It's an HP HDX Premium Series notebook with Vista.
    Setting it up at the college, I had to take off the anti-virus and stuff and get Sophos in order to get it hooked up with their network. Once registered on their network, I got rid of Sophos and tried putting AVG, Spybot, Malwarebytes, and one other thing (known as the big 4 or fantastic 4?) Well, I tried redownloading them. Using Firefox, it would download them in a separate window and once done, you'd click on it to install or whatever.
    At first, I was getting an error message before it would even download saying that "not a valid win32 application". This would happen when trying to download AIM, Yahoo, AVG, etc...
    After doing nothing for a couple of months, now the things will download, but when I click to try to install them, it doesn't do anything...
    I'm not tech savvy that much, so I don't know what's going on, but this shouldn't happen to a new computer that's only a couple of months old. I've been running without an antivirus for a long time now and I don't know what to do. HELP!

    I really wanna get a mac, but have NO money right now... even for new software... So I have to make this work till I can get one.
  • Posted by a hidden member.
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    May 18, 2010 4:21 PM GMT
    Sounds like you may be trying to run 64 bit programs on a 32 bit machine.
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    May 18, 2010 4:26 PM GMT
    paulflexes saidSounds like you may be trying to run 64 bit programs on a 32 bit machine.


    Nope, it's a 64 bit machine...
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    May 18, 2010 4:27 PM GMT
    And also, I can't update any of the programs or download the new versions of them... this sucks.
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    May 18, 2010 11:43 PM GMT
    Generally, you really have to try to download a 64-bit program on a 32-bit machine (your web browser notifies servers if you're running a 32 bit OS).

    This sounds like a virus, (I've seen a computer that did exactly that). Do you have access to another computer with a CD-burner? If so, use the kaspersky rescue disk -- it'll give you a chance to check for viruses without windows mounted. http://www.techmixer.com/kaspersky-rescue-disk-load-kaspersky-antivirus-2009-using-dos/

    I'd tell your school's IT staff to figure their shit out -- you should NEVER need to disable security software to access a network. I don't know much about sophos, so I don't know if its all that great.

    I know you said money is an issue, but if you have your recovery CD's, you can always offload all of your stuff onto a portable hard drive (walmart has very liberal return policy) using linux or BartPE or something and format the drive. I can give directions for that if you need. You can also boot the OS install disk and "repair," but that's about a 25% shot at working.
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    May 18, 2010 11:49 PM GMT
    save your data to dvd and then wipe and load to factory
    most hp's you can hit an F (?? key not sure which one check with tech support) and it will restore to factory or better yet find a bud with and vista oem and use that.

    The restore will only fix any virus damage.

    otherwise, if you still have problems installing programs download the setup file and run in windows xp mode.
    by right clicking on file chose properties and then click compatibility tab.
  • calibro

    Posts: 8888

    May 19, 2010 12:02 AM GMT
    the problem started when you mentioned windows vista
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    May 19, 2010 12:09 AM GMT
    Allathlete said
    paulflexes saidSounds like you may be trying to run 64 bit programs on a 32 bit machine.


    Nope, it's a 64 bit machine...
    Delete half of them. icon_razz.gif

    Other than that, idk.
  • Posted by a hidden member.
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    May 19, 2010 12:49 AM GMT
    calibro saidthe problem started when you mentioned windows vista


    funny
    and true
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    May 19, 2010 12:55 AM GMT
    I'd consider backing up your stuff and restoring the factory image. Then you'll have a clean system to start with.
  • swimbikerun

    Posts: 2835

    May 19, 2010 1:25 AM GMT
    keepinghealthy saidI'd consider backing up your stuff and restoring the factory image. Then you'll have a clean system to start with.
    Yes, with WinDoze this is usually the fastest, easiest option.
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    May 19, 2010 3:41 AM GMT
    swimbikerun said
    keepinghealthy saidI'd consider backing up your stuff and restoring the factory image. Then you'll have a clean system to start with.
    Yes, with WinDoze this is usually the fastest, easiest option.


    "WinDoze" I like that, I think i'm going to use that from now on.

    Its pretty much the only way that assures success, by the way. Just be careful about transferring the files back onto your computer. They may bring the infection with them.
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    May 19, 2010 3:57 AM GMT
    Allathlete saidSo, I bought this laptop last august right before my senior year. It's an HP HDX Premium Series notebook with Vista.
    Setting it up at the college, I had to take off the anti-virus and stuff and get Sophos in order to get it hooked up with their network. Once registered on their network, I got rid of Sophos and tried putting AVG, Spybot, Malwarebytes, and one other thing (known as the big 4 or fantastic 4?) Well, I tried redownloading them. Using Firefox, it would download them in a separate window and once done, you'd click on it to install or whatever.
    At first, I was getting an error message before it would even download saying that "not a valid win32 application". This would happen when trying to download AIM, Yahoo, AVG, etc...
    After doing nothing for a couple of months, now the things will download, but when I click to try to install them, it doesn't do anything...
    I'm not tech savvy that much, so I don't know what's going on, but this shouldn't happen to a new computer that's only a couple of months old. I've been running without an antivirus for a long time now and I don't know what to do. HELP!

    I really wanna get a mac, but have NO money right now... even for new software... So I have to make this work till I can get one.


    Start your computer in Safe Mode. On start up, press and hold the F8 key. You'll get a black screen/white text prompt. Choose Safe Mode with Networking in the menu list (arrow down to it and hit Enter). After your computer prompts you for password, launch Internet Explorer. Go to Mozilla.com and download the 64-bit version of Firefox to your Desktop.

    Uninstall any programs that are not/have not worked from the Windows button (choose Control Panel, Programs and Features).

    Reinstall then run AVG scan while still in Safe Mode. If you're required to restart your computer, restart it in Safe Mode with Networking each time, and continue your uninstall, download, reinstall steps. You may find a few viruses in the process.

    Install Firefox from your Desktop. Choose the default folder suggested by the installation program.

    Do this with all other offending programs.
  • Posted by a hidden member.
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    May 19, 2010 6:36 AM GMT
    mickeytopogigio said
    Allathlete saidSo, I bought this laptop last august right before my senior year. It's an HP HDX Premium Series notebook with Vista.
    Setting it up at the college, I had to take off the anti-virus and stuff and get Sophos in order to get it hooked up with their network. Once registered on their network, I got rid of Sophos and tried putting AVG, Spybot, Malwarebytes, and one other thing (known as the big 4 or fantastic 4?) Well, I tried redownloading them. Using Firefox, it would download them in a separate window and once done, you'd click on it to install or whatever.
    At first, I was getting an error message before it would even download saying that "not a valid win32 application". This would happen when trying to download AIM, Yahoo, AVG, etc...
    After doing nothing for a couple of months, now the things will download, but when I click to try to install them, it doesn't do anything...
    I'm not tech savvy that much, so I don't know what's going on, but this shouldn't happen to a new computer that's only a couple of months old. I've been running without an antivirus for a long time now and I don't know what to do. HELP!

    I really wanna get a mac, but have NO money right now... even for new software... So I have to make this work till I can get one.


    Start your computer in Safe Mode. On start up, press and hold the F8 key. You'll get a black screen/white text prompt. Choose Safe Mode with Networking in the menu list (arrow down to it and hit Enter). After your computer prompts you for password, launch Internet Explorer. Go to Mozilla.com and download the 64-bit version of Firefox to your Desktop.

    Uninstall any programs that are not/have not worked from the Windows button (choose Control Panel, Programs and Features).

    Reinstall then run AVG scan while still in Safe Mode. If you're required to restart your computer, restart it in Safe Mode with Networking each time, and continue your uninstall, download, reinstall steps. You may find a few viruses in the process.

    Install Firefox from your Desktop. Choose the default folder suggested by the installation program.

    Do this with all other offending programs.


    So, I tried this. But when I tried to install mozilla, it said I didn't have the right components to successfully install it, which got me thinking. When I first installed Mozilla, that was what it said, and that's when all the trouble began. I think just because I was using an poorly installed Mozilla was why nothing was downloading.
    I switched to Google chrome. The layout it better and the downloading works like a charm for everything. I've reinstalled AVG and everything seems to be smooth.
    Thanks for the help guys.